Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You have a grand vision of launching a call center, but the thought of significant capital investment holds you back. A robust telecom system is essential for any call center, especially those focused on sales leads or customer support, which often require multiple channels of phone numbers. We are excited to assist you in creating your own call center without the need for costly telecom hardware; instead, you can utilize your current equipment while benefiting from fully managed services. Our solutions for establishing a call center are not only competitive but also cost-efficient, perfect for both new and expanding operations. With no upfront capital investment required, we provide a selection of local numbers from around the globe, including options for single-channel, dual-channel, or multichannel telephone numbers (DID) from 79 different countries. Enjoy unlimited incoming minutes and flexible packages tailored for outgoing and international calls, along with customized IVR systems. Additionally, we offer flexible contracts, eliminating the need for hardware, making it easy to manage your setup with full integration support for your CRM system or client database. Thus, you can focus on growing your business while we handle the technical aspects.
Description
We provide geographic telephone lines tailored to your business's location. If your enterprise operates on a global scale, our telecommunication solutions can furnish you with local numbers from every region and country where you have a presence. Utilizing the advanced WebRTC technology that underpins Sword, you can set up call reception from any device, whether it's a fixed line, mobile phone, or IP system. Additionally, Sword is capable of diverting calls to your personal number or voicemail if you encounter poor data coverage. This means that whether you're in the office, at home, or traveling, your business remains accessible at all times. Say goodbye to missing important calls and eliminate the need for costly roaming fees or dual-SIM devices. By downloading the Sword app, you can seamlessly make and receive calls from your PC, mobile, tablet, or SmartTV. With our multi-line WebRTC technology, your business phone line stays connected and available on any device you choose, ensuring you remain in touch wherever you go. Embrace the flexibility of modern communication and never miss another opportunity.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SandeshLIVE
Website
cloudphony.com/call-centre-solution/
Vendor Details
Company Name
Dialoga
Founded
2008
Country
United States
Website
dialogagroup.com/en/sword-usa/
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement