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Description
Cloudbeds delivers a comprehensive hospitality software ecosystem built to power growth and efficiency for hotels, hostels, and short-term rentals. Its all-in-one platform unites property management, reservations, distribution, payments, and guest engagement in a single connected system. The integrated Signals AI engine turns billions of hospitality data points into actionable insights, helping operators forecast trends, optimize pricing, and make faster decisions. Through tools like digital check-in, guest communication, and revenue marketing, Cloudbeds enhances both guest satisfaction and profitability. The platform integrates with 350+ partner apps and 300+ distribution channels, offering unmatched flexibility for different property types and business models. Hoteliers benefit from reduced manual work, faster staff onboarding, and real-time operational visibility across properties. Cloudbeds also offers 24/7 multilingual support, onboarding assistance, and a robust training hub through Cloudbeds University. Designed to scale with ambition, it empowers hospitality professionals to operate smarter, grow faster, and deliver exceptional guest experiences.
Description
Concept Business Intelligence by Shiji Group is a hospitality-focused BI and reporting platform built to help hotels and hotel groups transform operational data into actionable insights. The solution brings together information from Concept products as well as third-party systems, creating a centralized source for business analysis. Hotels can use the platform to cross-reference data from management applications, commercial systems, events, quality control, technical services, interfaces, POS, purchasing, inventory, finance, and online channels. This flexibility allows operators to analyze performance across departments without being limited by individual software vendors. Concept Business Intelligence is designed to support large-scale data access, using multi-core platform capabilities to handle extensive datasets and many users. Its web-based interface and mobile access make it easier for managers and executives to retrieve important reports securely while on the go. The platform helps decision-makers identify trends, monitor operations, and uncover opportunities to increase efficiency. Hospitality businesses can use its reporting tools to improve visibility into revenue, resource usage, guest services, and operational performance. By connecting data across systems, Concept Business Intelligence helps hotels make faster, better-informed decisions.
API Access
Has API
API Access
Has API
Integrations
4SUITES
Breezeway
Capsule
Chekin
Civitfun
Dropbox
Duve
Expedia
Google Docs
Hotelinking
Integrations
4SUITES
Breezeway
Capsule
Chekin
Civitfun
Dropbox
Duve
Expedia
Google Docs
Hotelinking
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cloudbeds
Founded
2012
Country
United States
Website
www.cloudbeds.com
Vendor Details
Company Name
Shiji Group
Founded
1998
Country
China
Website
concept.shijigroup.com
Product Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
