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Description
CloudLink is designed to assist owners of service-oriented businesses in efficiently managing their daily operations. The challenge lies in meeting the demands of customers seeking your services. You must determine the locations and schedules of your service personnel. Additionally, how can you effectively remind and inform clients about their appointments? It’s essential to identify who will carry out the service and track their whereabouts, especially if delays occur. Once you receive orders, managing them becomes crucial, and implementing automated workflow processes will alleviate the burden of manual order processing. Furthermore, it’s vital to have an organized system for all order-related documentation while simultaneously figuring out how to relay any updates to your field staff. This comprehensive approach not only enhances efficiency but also ensures customer satisfaction remains a top priority.
Description
Contemporary dispatching solutions for small enterprises that both dispatchers and technicians appreciate are available. ServiceBase focuses on user-friendliness, enabling a quick setup that typically takes only a few minutes, and offers guided instructions on its functionalities. Following a complimentary 30-day trial period, the service is priced at just $99 per month for every 1,000 jobs without any hidden fees, complex plans, or obligations. Customers can rely on expert support via phone and email, even prior to subscribing. We provide live demonstrations and assistance with importing your customer and job data, ensuring a smooth transition. With the ability to add jobs within seconds using advanced search and auto-fill features, users can do so without altering their current view. Built from the ground up specifically as the premier dispatching app for both desktop and mobile platforms, it boasts impressive speed and a sleek design. The app facilitates real-time job updates, and allows users to add numerous service appointments, technicians, tags, equipment, and attachments as needed. Additionally, users can quickly access previous jobs, Google Maps, email contacts, and more instantaneously, while built-in service contracts and smart scheduling enhance overall organization. This comprehensive tool is tailored to streamline your dispatching experience, making it indispensable for small business operations.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Marketplace
Yes
Gmail
No
Google Maps
No
IBM Cloud Direct Link
Yes
QuickBooks Online
No
VaultCore
Yes
Web Hosting Canada
Yes
Xero
No
Integrations
AWS Marketplace
No
Gmail
Yes
Google Maps
Yes
IBM Cloud Direct Link
No
QuickBooks Online
Yes
VaultCore
No
Web Hosting Canada
No
Xero
Yes
Pricing Details
$99 per user per month
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CloudLink
Founded
1999
Country
United States
Website
cloudlinkerp.com
Vendor Details
Company Name
ServiceBase
Country
United States
Website
www.servicebase.net
Product Features
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
No
Mobile Access
Yes
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes
