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Description
Cloud-Fish offers robust protection for your sensitive data across various platforms, equipping your business with a strong defense against cyber threats and data breaches. Sensitive information related to your business, such as intellectual property and customer data, may reside on employees' devices, mobile gadgets, and external cloud services utilized by your organization. Safeguarding this critical information is essential to shielding your company from potential financial liabilities, regulatory infractions, and damage to its reputation. How do you maintain the security of sensitive data that is scattered across multiple platforms? Given that your organization operates both regionally and through global offshore offices, you might find it challenging to have a clear view and control over the activities within your offshore branches. Who is disseminating which information? To effectively address these challenges, it is vital to have the capability to monitor data flow and a reliable system in place to react promptly in the event of a cyber-attack or security breach. Without such measures, your company's sensitive data remains vulnerable to unauthorized access and exploitation.
Description
An AI-driven voice filter enhances the clarity of offshore agents' voices during conversations, leading to significant improvements in customer satisfaction and sales performance. Tomato.ai offers a solution that softens accents, allowing for clearer communication during calls. As agents with Indian, Filipino, or other accents speak, customers perceive their words as being articulated more like those of native speakers, which enhances understanding and decreases frustration. This method is more effective and faster than traditional accent training, providing real-time improvements in agent intelligibility. By utilizing a speech filter, the overall customer experience is notably elevated, which also mitigates the negative treatment offshore agents may face due to their accents, thereby increasing retention rates among these employees. By enhancing the offshore customer experience, businesses can expand their offshoring capabilities, leading to cost savings and improved sales figures. Furthermore, the voice filter allows companies to consider hiring candidates who might have been overlooked due to their accents, broadening the talent pool and enriching workforce diversity.
API Access
Has API
API Access
Has API
Integrations
Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zoom
Integrations
Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zoom
Pricing Details
$9.09 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CloudFish
Country
United States
Website
cloud-fish.com
Vendor Details
Company Name
Tomato.ai
Country
United States
Website
tomato.ai/
Product Features
IT Security
Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting
Network Security
Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning