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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cloud-Fish offers robust protection for your sensitive data across various platforms, equipping your business with a strong defense against cyber threats and data breaches. Sensitive information related to your business, such as intellectual property and customer data, may reside on employees' devices, mobile gadgets, and external cloud services utilized by your organization. Safeguarding this critical information is essential to shielding your company from potential financial liabilities, regulatory infractions, and damage to its reputation. How do you maintain the security of sensitive data that is scattered across multiple platforms? Given that your organization operates both regionally and through global offshore offices, you might find it challenging to have a clear view and control over the activities within your offshore branches. Who is disseminating which information? To effectively address these challenges, it is vital to have the capability to monitor data flow and a reliable system in place to react promptly in the event of a cyber-attack or security breach. Without such measures, your company's sensitive data remains vulnerable to unauthorized access and exploitation.

Description

An AI-driven voice filter enhances the clarity of offshore agents' voices during conversations, leading to significant improvements in customer satisfaction and sales performance. Tomato.ai offers a solution that softens accents, allowing for clearer communication during calls. As agents with Indian, Filipino, or other accents speak, customers perceive their words as being articulated more like those of native speakers, which enhances understanding and decreases frustration. This method is more effective and faster than traditional accent training, providing real-time improvements in agent intelligibility. By utilizing a speech filter, the overall customer experience is notably elevated, which also mitigates the negative treatment offshore agents may face due to their accents, thereby increasing retention rates among these employees. By enhancing the offshore customer experience, businesses can expand their offshoring capabilities, leading to cost savings and improved sales figures. Furthermore, the voice filter allows companies to consider hiring candidates who might have been overlooked due to their accents, broadening the talent pool and enriching workforce diversity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zoom

Integrations

Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zoom

Pricing Details

$9.09 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CloudFish

Country

United States

Website

cloud-fish.com

Vendor Details

Company Name

Tomato.ai

Country

United States

Website

tomato.ai/

Product Features

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Product Features

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