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Description
CloudDesk provides a comprehensive range of tools designed to implement our Next-Gen Virtual Workspace solution, aiming to elevate user experience and drive business value by improving IT agility for clients. The software enables the creation of PC lab layouts and schedules while letting users check resource availability across multiple locations, such as campuses and offices, and effortlessly book or release desktops via a web interface. Additionally, this web portal empowers users to set up and manage their own desktops and resources, granting them the flexibility to access their personal desktop from anywhere at any time. Moreover, our innovative client-based processing virtualization platform allows for offline desktop access, ensuring convenience even without an internet connection. Furthermore, we offer application virtualization software that streams applications directly to desktops, effectively resolving compatibility challenges. Lastly, our lightweight server-based processing VDI platform supports both pooled and personalized virtual desktops, catering to diverse user needs. Together, these features position CloudDesk as a leader in the virtual workspace arena, committed to enhancing the overall user experience.
Description
Engage with customizable channels designed to enhance your overall experience. Regardless of the channel selected, sophisticated knowledge integration ensures you can easily access information, fostering both productivity and job fulfillment. Today's employees anticipate the ability to utilize contemporary tools to perform their tasks from any location, at any time, and on any device. With BMC Helix Digital Workplace, users can navigate various channels to seek information, request services, and address issues. The cognitive virtual agent, fully integrated and supportive, provides a tailored and insightful experience for end-users. Additionally, BMC Helix Virtual Agent comprehends inquiries in the natural language you prefer, making interactions even more intuitive. This level of understanding significantly streamlines workflows and enhances the overall efficiency of the workplace.
API Access
Has API
API Access
Has API
Integrations
BMC Helix Enterprise Service Management
BMC Helix Operations Management
BMC HelixGPT
Swish.ai
Integrations
BMC Helix Enterprise Service Management
BMC Helix Operations Management
BMC HelixGPT
Swish.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CloudDesk
Founded
2009
Country
Malaysia
Website
www.clouddesk.io/products
Vendor Details
Company Name
BMC Software
Founded
1980
Country
United States
Website
www.bmc.com/it-solutions/bmc-helix-digital-workplace.html
Product Features
Virtual Desktop (VDI)
Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration
Virtualization
Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management