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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A comprehensive tool designed to streamline all aspects of your business. Boost the efficiency of your agents and enhance your conversion rates through intelligent routing solutions while minimizing processing times. Revitalize all communication channels to effectively address the increasing demands of customers. Elevate the quality of your service and training to maintain exceptional standards. Foster a close, friendly relationship with our clients, ensuring direct and personal interactions! With a legacy of embracing technological advancements for 15 years, innovation is ingrained in our ethos. You have full control over your data, including where to store your customer information. Our team is at your service around the clock. We prioritize swift decision-making in line with our service level agreements (SLA). The quality of our service, along with its availability and features, is tailored to fit your unique environment and requirements. We continuously strive to offer cutting-edge features and services. Ultimately, our competitiveness hinges on the excellence of our products and the caliber of our services provided. In today’s fast-paced market, staying ahead is essential for success.

Description

Effortlessly integrate automated summaries, notes, and tasks into your productivity and collaboration tools. Augmented analytics provides valuable insights that boost engagement and improve sentiment. By automating competitive intelligence, you can take proactive measures to maintain an advantage over competitors. We analyze the predictions generated by machine learning models, delve into their operational patterns, and enhance their performance while adhering to ethical standards. Our innovative bluecap™ technology ensures that data remains encrypted even during processing. This allows for collaboration with any party while safeguarding the confidentiality of both public and sensitive information, something that was previously unattainable. With these advancements, organizations can now navigate complex data landscapes with greater confidence and security.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Workspace No 
Microsoft 365 No 
Salesforce No 
Zoho CRM No 

Integrations

Google Workspace Yes 
Microsoft 365 Yes 
Salesforce Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CloudControl

Founded

2001

Country

France

Website

www.cloudcontrol.fr/page/home

Vendor Details

Company Name

bluecap.ai

Founded

2021

Country

Canada

Website

www.bluecap.ai/

Product Features

Telemarketing

Auto Dialer No 
CRM No 
Call Logging No 
Call Recording No 
Call Routing No 
Call Scripting No 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution No 
Outbound Call Center No 

Alternatives

Alternatives