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support

Description

A comprehensive tool designed to streamline all aspects of your business. Boost the efficiency of your agents and enhance your conversion rates through intelligent routing solutions while minimizing processing times. Revitalize all communication channels to effectively address the increasing demands of customers. Elevate the quality of your service and training to maintain exceptional standards. Foster a close, friendly relationship with our clients, ensuring direct and personal interactions! With a legacy of embracing technological advancements for 15 years, innovation is ingrained in our ethos. You have full control over your data, including where to store your customer information. Our team is at your service around the clock. We prioritize swift decision-making in line with our service level agreements (SLA). The quality of our service, along with its availability and features, is tailored to fit your unique environment and requirements. We continuously strive to offer cutting-edge features and services. Ultimately, our competitiveness hinges on the excellence of our products and the caliber of our services provided. In today’s fast-paced market, staying ahead is essential for success.

Description

OpenWidget, a free widget plugin for your website, allows you to increase customer engagement and create consistent customer journeys by using the essential tools that are available right out of the box. Contact Card: Your customers can leave you a message, which will be sent directly to your email. - FAQ module that provides instant answers to common questions. - Product Cards that display all your hot deals or new releases. All of these features are free and you can save time and effort by using AI-enhanced products for onboarding and configuration. You can use that time to improve your customer service or close more sales.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Landingi No 
Miva No 
Shopify No 
WooCommerce No 
WordPress No 

Integrations

BigCommerce Yes 
Landingi Yes 
Miva Yes 
Shopify Yes 
WooCommerce Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CloudControl

Founded

2001

Country

France

Website

www.cloudcontrol.fr/page/home

Vendor Details

Company Name

LiveChat, Inc.

Founded

2002

Country

United States

Website

openwidget.com

Product Features

Telemarketing

Auto Dialer No 
CRM No 
Call Logging No 
Call Recording No 
Call Routing No 
Call Scripting No 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution No 
Outbound Call Center No 

Product Features

Website Optimization Tools

Competitor Analysis No 
Content Management Yes 
Keyword Research Tools No 
Link Management Yes 
Performance Metrics Yes 
Problem Area Alerts No 

Alternatives

Alternatives