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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A comprehensive tool designed to streamline all aspects of your business. Boost the efficiency of your agents and enhance your conversion rates through intelligent routing solutions while minimizing processing times. Revitalize all communication channels to effectively address the increasing demands of customers. Elevate the quality of your service and training to maintain exceptional standards. Foster a close, friendly relationship with our clients, ensuring direct and personal interactions! With a legacy of embracing technological advancements for 15 years, innovation is ingrained in our ethos. You have full control over your data, including where to store your customer information. Our team is at your service around the clock. We prioritize swift decision-making in line with our service level agreements (SLA). The quality of our service, along with its availability and features, is tailored to fit your unique environment and requirements. We continuously strive to offer cutting-edge features and services. Ultimately, our competitiveness hinges on the excellence of our products and the caliber of our services provided. In today’s fast-paced market, staying ahead is essential for success.

Description

COMPASS®, a project portfolio management software, is designed to support your organization's quality improvement and performance improvement activities. COMPASS helps to create a list of improvement opportunities that can be prioritized by management. Projects are allocated on a timely basis and improvement teams are guided step-by-step through the completion of work necessary for breakthrough improvement. The end user is provided with the best tools for each problem. An A3 format is the preferred reporting format for many organizations. You can increase your ROI through improvement work by completing more projects and completing all projects in a shorter time frame. While organizations with experience in Six Sigma and Lean will be able leverage COMPASS quickly to achieve higher levels of performance, any organization that is committed to improving can use COMPASS.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CloudControl

Founded

2001

Country

France

Website

www.cloudcontrol.fr/page/home

Vendor Details

Company Name

Creato

Founded

1998

Country

United States

Website

www.creato.com

Product Features

Telemarketing

Auto Dialer No 
CRM No 
Call Logging No 
Call Recording No 
Call Routing No 
Call Scripting No 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution No 
Outbound Call Center No 

Product Features

Project Portfolio Management

Budget Management No 
Collaboration Yes 
Dashboard Yes 
Issue Management No 
Milestone Tracking Yes 
Portfolio Management Yes 
Project Planning Yes 
Requirements Management No 
Resource Management Yes 
Status Tracking Yes 
Task Management Yes 
Time & Expense Tracking No 

Alternatives

Alternatives

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