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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

In a modern landscape where constant connectivity is essential, relying on an outdated phone system simply won't suffice. Transitioning to a cloud-based telephony solution like Cloud Dial enables your business and customers to remain connected, whether in the office or on the go. Cloud telephony delivers top-notch business-grade voice services along with sophisticated call features that can be accessed via desk phones, PC softphones, or mobile devices, ensuring you never miss crucial calls. A virtual private number is a special type of phone number designed to redirect incoming calls to a selection of pre-determined phone numbers, commonly referred to as a follow-me number, virtual number, or Personal Number in the UK. This innovative system allows users to configure call forwarding based on specific times and days, utilizing time-of-day routing, for instance, directing calls to your office during business hours while forwarding them to your mobile on weekends. By leveraging this technology, businesses can enhance flexibility and responsiveness, adapting their communication strategies to meet the dynamic needs of their operations.

Description

Introducing a straightforward and user-friendly telephone answering service that allows you to manage your work phone directly, while forwarding messages to you without interruption. Business partners often prefer that calls be answered by company representatives rather than outsiders, which can lead to challenges in acceptance if an external service is utilized. Given that the company is still in its early stages, it may be more beneficial to handle communications internally for the time being. With the operator managing all incoming calls for your business or office, you will receive timely notifications via chat or email. The service can be activated on the same day through a quick online setup that takes approximately five minutes. Once you redirect your calls, the operator will promptly begin responding to inquiries. The system is versatile, offering multiple notification options for incoming calls, and if you choose chat notifications, it facilitates seamless communication among team members. You also have the ability to review call history using your PC or smartphone, adjust phone settings, and complete payments online. Additionally, you can modify the notification preferences and include mentions based on the selected destination, ensuring efficient communication tailored to your needs. This flexibility allows for a streamlined process that keeps your business operations running smoothly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Nimble
Salesforce
Vtiger CRM
Zendesk
Zoho CRM

Integrations

Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Nimble
Salesforce
Vtiger CRM
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cloud Dial

Country

India

Website

www.clouddial.in/

Vendor Details

Company Name

Unieke Software Solutions

Founded

2015

Country

United Kingdom

Website

www.fondesk.jp/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

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