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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our workflow engagement platform, designed with a gentle touch, empowers healthcare providers to streamline communications and enhance engagement, making the healthcare experience smoother for patients, families, and staff alike. Equip your team with the tools they need so that reaching out to patients, their families, and colleagues becomes an effortless task. By reducing the need for manual communication efforts, your teams can concentrate on their primary mission: providing exceptional care to residents and patients. Being ready for unexpected challenges is crucial, and having an effective communication strategy paired with the right resources is essential. Automated Care Messaging is a versatile communications platform that integrates seamlessly with your existing systems and adjusts to your specific usage patterns. Supported by PointClickCare and compatible with any EHR, our user-friendly solution transforms communication with residents, families, and staff into a straightforward and efficient process. This innovative approach not only boosts efficiency but also fosters stronger connections across your care team, ultimately leading to improved patient outcomes.

Description

KeyReply’s conversational agent serves as a groundbreaking orchestrator for patient engagement, acting as a personal guide throughout the healthcare experience. Patients utilizing this innovative tool report enhanced satisfaction, increased involvement, and a stronger loyalty to their healthcare providers. There is no longer a need to compromise between scaling operations and reducing expenses, as our clients experience an impressive 17% decrease in costs while simultaneously expanding their service capacity. To ensure that your investments are resilient for the future, it's essential to place a patient engagement orchestrator at the core of your digital transformation efforts, and KeyReply is at the forefront of this movement. Consider the potential consequences if the conversational AI partner you rely on declines to implement a crucial workflow or feature; what if they face financial difficulties that lead to soaring prices or, even more alarmingly, a complete shutdown? The stability of your patient engagement strategy hinges on choosing a reliable partner that can adapt to your evolving needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cliniconex

Founded

2009

Country

Canada

Website

cliniconex.com

Vendor Details

Company Name

KeyReply

Founded

2014

Country

Singapore

Website

keyreply.com

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders No 
Email Reminders Yes 
Online Booking No 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling No 
SMS Messaging Yes 
Two-Way Messaging No 

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning Yes 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers No 
For Nursing Homes Yes 
Geriatric Care No 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management No 
Meal / Nutrition Management No 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration No 
Messaging Yes 
Mobile Access No 
Patient Education Yes 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in No 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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