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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.

Description

EthOS provides companies with a window into the daily lives of their customers, employees, and consumers. Companies can see how people interact in real-world situations with products and services to help them identify hidden problems and uncover new opportunities. You can interact with participants in real-time through video and picture-based tasks. Live chat functionality allows you to gain deeper understanding through real time probing. Ethos's intuitive dashboard makes it easy to organize and analyze participant entries. You can quickly uncover themes and insights using out-of-the-box reports. EthOS is an easy-to-use tool that anyone can use. However, our team of researchers is available to help you with your projects or offer assistance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

App Store
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk

Integrations

App Store
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk

Pricing Details

$30 per month
Free Trial
Free Version

Pricing Details

$1500
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Clientpulse

Country

United States

Website

clientpulse.ai/

Vendor Details

Company Name

EthOS

Country

United States

Website

www.ethosapp.com

Product Features

Product Features

Alternatives

Alternatives

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