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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. Why ClickHelp? Here are some points: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Translation module to create a multi-language documentation site. * ClickHelp AI. * Password-protected online help. * ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. * Powerful full-text search. * In-depth analytics and reporting. * Context help engine. * Branding options. * Global find and replace. * Automatic link validation and update. * Dynamic content support for single-sourcing - snippets, variables, conditional blocks. * Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers * Taxonomies * Readability scores and metrics. Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

Description

The DCP CCMS utilizes a native XML database, offering a flexible framework for managing content, enabling transformation, reuse, searching, retrieval, workflow management, and single-source publishing. Centralized in a unified repository, XML content and digital assets are maintained in a single-source format, independent of any specific storage format. This methodology ensures a singular, reliable source of truth for content, allowing for automatic updates to be disseminated across various distribution platforms. This principle, referred to as “single-sourcing,” is a key aspect of Dakota’s content management strategy. Single-sourcing not only enhances security but also streamlines the processes of content creation, maintenance, and publication. By having a central repository, individual content components benefit from distinct lifecycles concerning review, revision, and localization, along with tailored policies for ownership, tagging, and versioning. Moreover, document components can be efficiently reused and shared among multiple documents, fostering greater collaboration and resource optimization. This innovative approach ultimately leads to improved consistency and coherence in content delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bing
DeepL
Google Analytics
Google Translate
LiveChat
Microsoft Azure
OpenAPIHub
Salesforce
YouTube
Zapier
Zendesk

Integrations

Bing
DeepL
Google Analytics
Google Translate
LiveChat
Microsoft Azure
OpenAPIHub
Salesforce
YouTube
Zapier
Zendesk

Pricing Details

$185/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ClickHelp

Founded

2010

Country

Armenia

Website

clickhelp.com

Vendor Details

Company Name

Dakota Systems

Founded

1999

Country

United States

Website

www.daksys.com/component-content-management/

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Product Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

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