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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Clearlane Breach & Incident Reporting is a Jira Cloud application designed for teams handling GDPR personal data breaches as well as NIS2 or DORA incidents. This tool features a qualification workflow that documents the incident along with the time the organization became aware of it, subsequently calculating relevant reporting deadlines and monitoring the status within a register. Additionally, the application generates notification texts that can be easily copied into forms required by authorities, while also recording the submission dates and references, and it maintains a comprehensive evidence trail with signed decisions and PDF documentation; the breach register is also available for export in CSV format. It supports work items from both Jira and Jira Service Management, although it does not have the capability to submit notifications to authorities or perform legal assessments, nor does it include national authority forms. Operating on Atlassian Forge within the user's Atlassian site, the application is available in English, French, and German, making it accessible to a diverse range of users. Overall, Clearlane Breach & Incident Reporting streamlines the process of managing compliance and incident reporting for teams.

Description

Microsoft Teams Certified Ticketing System to manage bug, incident and service requests. Ticketing as a Service increases efficiency by organizing incidents, requests and other information. It allows teams to provide great service while reducing wasted time and lost work. Microsoft 365 certification ensures that data is managed in a secure, confidential and compliant manner. Key benefits: - Maintains records, helps prioritise, speeds up resolution and tracks performance. Ideal for any team, including HR, Marketing and Legal, IT and more. Key Features: - Ticket Management, Chatbot Notifications, Custom Fields, Export Options, Unlimited Users, and Support for External Users via Email. Multi-language Support: English, French German, Korean, Indonesian and more. - Integrated with Microsoft Teams : intuitive UI, multichannel, SSO and ready for analytics.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Jira Service Management Yes 
Microsoft Power BI No 
Microsoft Teams No 

Integrations

Jira No 
Jira Service Management No 
Microsoft Power BI Yes 
Microsoft Teams Yes 

Pricing Details

$69/month
$69/month. The app is paid from the first user and billed through Atlassian Marketplace; monthly or annual billing is available. A 30-day free trial is available, and no setup fee is required.
Free Trial Yes 
Free Version No 

Pricing Details

$8.75/Organization/Month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Clearlane Apps

Founded

2026

Country

France

Website

clearlaneapps.com/nis2/

Vendor Details

Company Name

TeamsWork

Website

www.teamswork.app/best-microsoft-teams-ticketing-service-desk

Product Features

Product Features

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management Yes 

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