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Average Ratings 0 Ratings

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features
design
support

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Description

Clearlane Breach & Incident Reporting is a Jira Cloud application designed for teams handling GDPR personal data breaches as well as NIS2 or DORA incidents. This tool features a qualification workflow that documents the incident along with the time the organization became aware of it, subsequently calculating relevant reporting deadlines and monitoring the status within a register. Additionally, the application generates notification texts that can be easily copied into forms required by authorities, while also recording the submission dates and references, and it maintains a comprehensive evidence trail with signed decisions and PDF documentation; the breach register is also available for export in CSV format. It supports work items from both Jira and Jira Service Management, although it does not have the capability to submit notifications to authorities or perform legal assessments, nor does it include national authority forms. Operating on Atlassian Forge within the user's Atlassian site, the application is available in English, French, and German, making it accessible to a diverse range of users. Overall, Clearlane Breach & Incident Reporting streamlines the process of managing compliance and incident reporting for teams.

Description

Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Jira Service Management Yes 
Amazon Web Services (AWS) No 
Atlassian Clover No 
Microsoft 365 No 
monday AI work platform No 

Integrations

Jira Yes 
Jira Service Management Yes 
Amazon Web Services (AWS) Yes 
Atlassian Clover Yes 
Microsoft 365 Yes 
monday AI work platform Yes 

Pricing Details

$69/month
$69/month. The app is paid from the first user and billed through Atlassian Marketplace; monthly or annual billing is available. A 30-day free trial is available, and no setup fee is required.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Clearlane Apps

Founded

2026

Country

France

Website

clearlaneapps.com/nis2/

Vendor Details

Company Name

Trundl

Founded

2014

Country

United States

Website

trundl.com/products/smart-assignments-and-rotations-for-jira/

Product Features

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

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