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Average Ratings 0 Ratings
Description
ClearDash revolutionizes how service-oriented companies handle their information management. Eliminate the inefficiencies of non-revenue-generating tasks and enhance your organization’s operations with our user-friendly web software. Consolidating all vital customer information—such as contact details, service history, pricing, quotes, invoices, and service requests—into one accessible location can significantly save you time. It is essential for businesses utilizing work orders, service requests, or trouble tickets to offer clients a straightforward way to request services. Managing billing can often be a cumbersome process, but with ClearDash, everything from labor costs to parts and ongoing charges is streamlined in a single system that seamlessly integrates with QuickBooks, allowing your accounting team to maintain their existing processes. A polished and professional quoting format is essential for establishing your business's credibility; clunky spreadsheets can lead to a negative first impression, while an elegant quoting solution can be the key to converting a potential sale rather than missing out on an opportunity. Additionally, ClearDash ensures that your team can focus on providing excellent service instead of getting bogged down in administrative tasks.
Description
The Ticketing System on our website, along with an organized repository of knowledge regarding our company's products and services, can yield significant benefits. This initiative focuses on structuring the knowledge base to ensure it is easily accessible for both employees and customers alike. With the UserHorn Customer Support Ticket System utilizing the "Knowledge Base" module, we have the potential to develop a valuable resource that consolidates community topics into a cohesive knowledge base. It facilitates client self-service and enables visitors to swiftly and conveniently locate answers to their inquiries, thanks to an intuitive database structure and the "Smart search" feature that proactively identifies related questions and responses during new request submissions. Our aim is to create an exceptional online support experience that we believe will contribute to the growth of your business. We encourage you to avoid page overload as responses are delivered instantly, much like a chat service, and remember to customize the support portal address to fit your needs. Additionally, this streamlined approach is designed to enhance user satisfaction and efficiency.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$24.99 per month
Free Trial
Free Version
Pricing Details
$13 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Datatune
Founded
1997
Country
United States
Website
www.cleardash.com
Vendor Details
Company Name
UserHorn
Founded
2017
Country
Czech Republic
Website
userhorn.com
Product Features
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management