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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CleanTalk is an anti-spam protection service that operates in the cloud, offering a suite of plugins designed to keep websites free from spam by monitoring visitor behavior and form submissions in real-time, effectively blocking spambots before they can post comments, create fraudulent registrations, submit unwanted contact forms, place fake orders, or send spam messages, all without necessitating any CAPTCHAs, puzzles, or user challenges that could disrupt the visitor experience. This service consolidates anti-spam detection across widely used content management systems like WordPress, Joomla, and Drupal, as well as custom-built sites, by employing proprietary algorithms and an expanding database of spam-identified IP addresses, emails, and domains to effectively filter out undesired content while ensuring that legitimate interactions are allowed to proceed. Site administrators benefit from the ability to access and manage logs, private blocklists, and spam statistics through an intuitive dashboard interface. Moreover, CleanTalk features a SpamFireWall that blocks bot traffic from reaching the site and offers real-time email validation to prevent the use of fake or temporary email addresses, further enhancing the overall security and user experience of the website. With these comprehensive tools, CleanTalk empowers website owners to maintain a clean and engaging environment for their visitors.

Description

We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Drupal
Joomla!
MODX
Magento
MediaWiki
MyBB
OpenCart
PHP
PrestaShop
WPForms
WooCommerce
WordPress
XenForo
vBulletin

Integrations

Drupal
Joomla!
MODX
Magento
MediaWiki
MyBB
OpenCart
PHP
PrestaShop
WPForms
WooCommerce
WordPress
XenForo
vBulletin

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CleanTalk

Founded

2013

Country

United States

Website

cleantalk.org

Vendor Details

Company Name

RSJoomla!

Country

United States

Website

www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

Product Features

Anti-Spam

Allow / Block List
Audit Log
Email Archiving
Email Recovery
Email Routing
Encryption
Fraud Detection
Quarantine
Reporting & Statistics
Spam Filter

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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