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Description
CleanTalk is an anti-spam protection service that operates in the cloud, offering a suite of plugins designed to keep websites free from spam by monitoring visitor behavior and form submissions in real-time, effectively blocking spambots before they can post comments, create fraudulent registrations, submit unwanted contact forms, place fake orders, or send spam messages, all without necessitating any CAPTCHAs, puzzles, or user challenges that could disrupt the visitor experience. This service consolidates anti-spam detection across widely used content management systems like WordPress, Joomla, and Drupal, as well as custom-built sites, by employing proprietary algorithms and an expanding database of spam-identified IP addresses, emails, and domains to effectively filter out undesired content while ensuring that legitimate interactions are allowed to proceed. Site administrators benefit from the ability to access and manage logs, private blocklists, and spam statistics through an intuitive dashboard interface. Moreover, CleanTalk features a SpamFireWall that blocks bot traffic from reaching the site and offers real-time email validation to prevent the use of fake or temporary email addresses, further enhancing the overall security and user experience of the website. With these comprehensive tools, CleanTalk empowers website owners to maintain a clean and engaging environment for their visitors.
Description
We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.
API Access
Has API
API Access
Has API
Integrations
Drupal
Joomla!
MODX
Magento
MediaWiki
MyBB
OpenCart
PHP
PrestaShop
WPForms
Integrations
Drupal
Joomla!
MODX
Magento
MediaWiki
MyBB
OpenCart
PHP
PrestaShop
WPForms
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CleanTalk
Founded
2013
Country
United States
Website
cleantalk.org
Vendor Details
Company Name
RSJoomla!
Country
United States
Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Product Features
Anti-Spam
Allow / Block List
Audit Log
Email Archiving
Email Recovery
Email Routing
Encryption
Fraud Detection
Quarantine
Reporting & Statistics
Spam Filter
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management