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Description
Utilize our user-friendly dashboard to access all the crucial information you require. Quickly retrieve caller details and activities related to your EHR, enhancing staff visibility. You can maintain a thorough log of incoming calls and staff interactions. Monitor daily call volume to effectively manage staffing and preparations. Additionally, you have the option to listen to recorded patient conversations or view their transcriptions. Providers can receive notifications via text, voice, email, or push alerts, ensuring they stay informed. Clarus simplifies follow-up and team collaboration through a platform and application that is intuitive and robust, specifically designed for healthcare providers. This system encompasses all the necessary features for effective communication, meticulously developed to meet your needs. With such comprehensive tools at your disposal, you can improve the overall efficiency of your practice.
Description
Trust+ is an innovative call recording solution that allows recordings to be shared directly with callers. This service not only enhances customer convenience but also promotes exceptional transparency, reinforces trust, and serves as a significant competitive advantage in the market. Seamlessly integrated with your IVR system, Trust+ empowers callers to decide if they want their conversation with the contact center to be recorded. When a caller selects this option, the conversation is captured and securely stored within the Trust+ platform. Additionally, the caller receives an SMS notification detailing where they can easily access their recording. Trust+ is ideal for any organization prioritizing high-quality customer service, spanning various industries such as telecommunications, utilities, travel, hospitality, logistics, government, finance, and healthcare, thus ensuring a broad applicability across diverse sectors. This versatile tool not only enhances the customer experience but also strengthens the relationship between service providers and their clients.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clarus Care
Founded
2013
Country
United States
Website
claruscare.com
Vendor Details
Company Name
ServeMeBest
Founded
2013
Country
Bahrain
Website
www.servemebest.com/products/trustplus/
Product Features
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management