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features
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support

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Description

Clariv is a comprehensive AI-driven platform built to centralize reputation management and social media marketing in one connected system. It aggregates customer reviews from 80+ online platforms and uses advanced sentiment analysis to interpret emotions and context with exceptional accuracy. The AI automatically categorizes feedback by themes such as pricing, service gaps, staff performance, and product quality, eliminating manual sorting. Businesses can monitor trends in real time and receive smart alerts when sentiment shifts or potential risks arise. In addition to review intelligence, Clariv provides social media scheduling across 15+ channels through a unified content calendar. Teams can collaborate efficiently using built-in workflows and automation tools that streamline publishing. Predictive analytics identify churn risks and emerging customer concerns before they impact revenue. The platform claims measurable results, including faster issue detection and improved response efficiency. With over 50 plug-and-play integrations, Clariv connects seamlessly to existing business tools. Designed to enhance clarity and consistency across multiple locations and channels, Clariv transforms customer feedback into strategic growth opportunities.

Description

listening247® stands out as the sole social intelligence platform meticulously crafted for high-accuracy multilingual annotations, along with seamless integration of unstructured data from various non-web sources. This innovative platform empowers organizations to effectively handle both structured and unstructured data, extending beyond social media to encompass internal data streams like call center dialogues, chat interactions, and emails. Its unmatched semantic and sentiment accuracy positions it as a market leader. While many refer to this field as Social Media Listening, Social Listening, Social Media Monitoring, or Active Web Listening, the contemporary term gaining traction is Social Intelligence. This concept enables companies to gain insights into public perceptions regarding their own brands, as well as those of competitors, stock tickers, and notable individuals. By aggregating data from a wide array of sources, including Twitter, Facebook, Instagram, blogs, forums, videos, and review sites, listening247® ensures a comprehensive understanding of online discourse, thereby enhancing strategic decision-making for its users. With such capabilities, organizations can navigate the complexities of social sentiment with heightened precision.

API Access

Has API

API Access

Has API

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Clariv

Founded

2025

Country

United States

Website

www.clariv.ai/

Vendor Details

Company Name

DigitalMR

Founded

2010

Country

United Kingdom

Website

www.digital-mr.com/solutions/social-media-listening

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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