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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Clariv is a comprehensive AI-driven platform built to centralize reputation management and social media marketing in one connected system. It aggregates customer reviews from 80+ online platforms and uses advanced sentiment analysis to interpret emotions and context with exceptional accuracy. The AI automatically categorizes feedback by themes such as pricing, service gaps, staff performance, and product quality, eliminating manual sorting. Businesses can monitor trends in real time and receive smart alerts when sentiment shifts or potential risks arise. In addition to review intelligence, Clariv provides social media scheduling across 15+ channels through a unified content calendar. Teams can collaborate efficiently using built-in workflows and automation tools that streamline publishing. Predictive analytics identify churn risks and emerging customer concerns before they impact revenue. The platform claims measurable results, including faster issue detection and improved response efficiency. With over 50 plug-and-play integrations, Clariv connects seamlessly to existing business tools. Designed to enhance clarity and consistency across multiple locations and channels, Clariv transforms customer feedback into strategic growth opportunities.

Description

Customer feedback can be analyzed across all channels, from support tickets to reviews. You can combine customer feedback from reviews, surveys, surveys, support tickets and other channels into one repository. Each piece of feedback will be automatically analyzed for sentiment and topics based on your taxonomy. Real-time insight into customer issues and requests to drive tangible improvements in your CX. All your feedback can be gathered in one place using all your favorite tools. Automatically analyze customer feedback, reviews, and support tickets. Prodsight automatically scans all your conversations and identifies the most important topics you should be following. Our AI suggests topics like cancellations, technical issues, and pricing complaints. You can create your own topics to track specific elements and features of your platform. To identify the root causes of issues, drill-down into sub-topics.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Formsite No 
Formstack No 
Freshdesk No 
G2 No 
Google Business Profile No 
Google Chrome No 
Intercom No 
Jotform No 
Pendo No 
Stackreaction No 
SurveyMonkey No 
Tripadvisor No 
TrustRadius No 
Trustpilot No 
Typeform No 
Wufoo No 
Yelp No 
Zapier No 
Zendesk No 

Integrations

Formsite Yes 
Formstack Yes 
Freshdesk Yes 
G2 Yes 
Google Business Profile Yes 
Google Chrome Yes 
Intercom Yes 
Jotform Yes 
Pendo Yes 
Stackreaction Yes 
SurveyMonkey Yes 
Tripadvisor Yes 
TrustRadius Yes 
Trustpilot Yes 
Typeform Yes 
Wufoo Yes 
Yelp Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$100 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Clariv

Founded

2025

Country

United States

Website

www.clariv.ai/

Vendor Details

Company Name

Product Insight

Founded

2017

Country

United Kingdom

Website

prodsight.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives