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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Clariv is a comprehensive AI-driven platform built to centralize reputation management and social media marketing in one connected system. It aggregates customer reviews from 80+ online platforms and uses advanced sentiment analysis to interpret emotions and context with exceptional accuracy. The AI automatically categorizes feedback by themes such as pricing, service gaps, staff performance, and product quality, eliminating manual sorting. Businesses can monitor trends in real time and receive smart alerts when sentiment shifts or potential risks arise. In addition to review intelligence, Clariv provides social media scheduling across 15+ channels through a unified content calendar. Teams can collaborate efficiently using built-in workflows and automation tools that streamline publishing. Predictive analytics identify churn risks and emerging customer concerns before they impact revenue. The platform claims measurable results, including faster issue detection and improved response efficiency. With over 50 plug-and-play integrations, Clariv connects seamlessly to existing business tools. Designed to enhance clarity and consistency across multiple locations and channels, Clariv transforms customer feedback into strategic growth opportunities.

Description

Customer feedback can be analyzed across all channels, from support tickets to reviews. You can combine customer feedback from reviews, surveys, surveys, support tickets and other channels into one repository. Each piece of feedback will be automatically analyzed for sentiment and topics based on your taxonomy. Real-time insight into customer issues and requests to drive tangible improvements in your CX. All your feedback can be gathered in one place using all your favorite tools. Automatically analyze customer feedback, reviews, and support tickets. Prodsight automatically scans all your conversations and identifies the most important topics you should be following. Our AI suggests topics like cancellations, technical issues, and pricing complaints. You can create your own topics to track specific elements and features of your platform. To identify the root causes of issues, drill-down into sub-topics.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

AskNicely
Delighted
G2
Google Business Profile
Google Chrome
Google Sheets
Intercom
Jotform
Pendo
SatisMeter
Slack
Stackreaction
SurveyMonkey
Tripadvisor
Trustpilot
Typeform
Wufoo
Yelp
Zapier
Zendesk

Integrations

AskNicely
Delighted
G2
Google Business Profile
Google Chrome
Google Sheets
Intercom
Jotform
Pendo
SatisMeter
Slack
Stackreaction
SurveyMonkey
Tripadvisor
Trustpilot
Typeform
Wufoo
Yelp
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Clariv

Founded

2025

Country

United States

Website

www.clariv.ai/

Vendor Details

Company Name

Product Insight

Founded

2017

Country

United Kingdom

Website

prodsight.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

SAEGIS Reviews

SAEGIS

Clarivate