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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Civitfun stands out as the premier platform transforming the guest experience from the moment they check in until they check out. As the frontrunner in digitizing every phase of a guest's journey, Civitfun seamlessly integrates with the hotel’s property management system (PMS). It efficiently transfers the data provided by guests straight to the PMS, ensuring that you also receive valuable information like guest email addresses while adhering to all relevant privacy regulations. Guests have the flexibility to select from the available rooms for their stay, and this selection is promptly updated in the PMS, making the room unavailable for others. Additionally, you can utilize our customizable forms to create surveys that gather any specific information you may need from your guests. During the online check-in, guests can securely pay for their reservations and any applicable tourist taxes, which the PMS then marks as paid, transferring the funds to your bank account via a safe payment gateway. After completing the check-in procedure and finalizing room assignments, guests are issued an electronic key or access code (either BLE or a pin code) to facilitate their entry. This comprehensive digital solution enhances operational efficiency while providing a modern and convenient experience for guests.

Description

IRIS provides hotels with the tools to connect with their guests in a personalized manner. Through the IRIS Guest platform, hotels can consolidate various features and integrations into a single, user-friendly solution that caters to guests. All that guests need is a smart device and internet access to enjoy a wide range of services. By integrating IRIS Guest Web into an existing hotel application, hotels can utilize all available features and functions with minimal development effort. This setup is particularly advantageous for hotel chains, as it enables guests to explore multiple properties through one application. To facilitate mobile check-in and mobile key functionalities, the use of IRIS Guest Mobile is essential. Each device is assigned to a specific room, ensuring that when guests check in, their device automatically adjusts to their preferred language, offering a warm welcome upon arrival. The IRIS Guest products are designed on the robust IRIS Guest API, which is also accessible to partners and customers to create tailored guest experiences. Additionally, you can take advantage of our APIs to develop your own unique solutions that further enhance the guest experience. Such flexibility allows for innovation and customization in service delivery, meeting various guest needs effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Oracle Hospitality Reporting and Analytics
5stelle*
Agilysys Lodging Management System
Avalon Bookings Manager
Booking.com
Cloudbeds
FreedomPay
Google Pay
Hotelware PMS
Knowcross
Lightspeed Retail
Mews
Mini Hotel PMS
Protel Booking Engine
QuoHotel
SIHOT
Stripe
TOTVS BI
apaleo
hoteliga

Integrations

Oracle Hospitality Reporting and Analytics
5stelle*
Agilysys Lodging Management System
Avalon Bookings Manager
Booking.com
Cloudbeds
FreedomPay
Google Pay
Hotelware PMS
Knowcross
Lightspeed Retail
Mews
Mini Hotel PMS
Protel Booking Engine
QuoHotel
SIHOT
Stripe
TOTVS BI
apaleo
hoteliga

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$120 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Civitfun Hospitality

Country

Spain

Website

en.civitfun.com

Vendor Details

Company Name

IRIS

Founded

2006

Country

United Kingdom

Website

www.iris.net/guest-apps

Product Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Alternatives

Alternatives

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