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Description
Placing individuals at the center of your decision-making processes is crucial in today's world. Whether in local government or healthcare, leveraging data for decisions leads to improved results for both communities and stakeholders. Civica Involve, our innovative platform for digital community and stakeholder engagement, simplifies the creation of visually appealing engagement websites, the development of impactful surveys, and the analysis of real-time data to enhance your decision-making and service delivery. By supporting clients in the public sector, our intelligent engagement platform empowers you to boost community involvement and gain valuable insights from the feedback received. With Civica Involve, you can efficiently manage all engagement functionalities through a user-friendly interface tailored for those without technical expertise. Additionally, our extensive toolkit features over 40 tools for engagement, feedback, and analytics, enabling you to design and implement distinctive engagement initiatives with ease. This comprehensive approach ensures that your organization remains responsive to the needs and voices of the community.
Description
Social Point by Open Point is a community participation platform built to help organizations connect with more people and collect meaningful feedback across projects. The platform helps teams replace fragmented engagement tools with one connected system for participation, visual project communication, reporting, and insight generation. It includes more than 40 dynamic engagement tools that support surveys, map-based feedback, polls, questions, budgeting exercises, idea walls, story collection, moderated conversations, and discussion forums. Social Point by Open Point is designed to reach beyond the loudest voices by offering rich, interactive, and accessible ways for people to contribute. Teams can customize tools, fields, workflows, and project designs to fit their organization’s engagement process. Real-time reporting gives access to community sentiment as feedback comes in, helping teams understand what people are saying and act faster. AI-powered insight helps turn scattered input into clearer patterns, trends, and decision-ready information. The platform also supports IAP2 success through globally recognized training, official certification, expert facilitation, case studies, and practical engagement guidance. Social Point by Open Point helps governments, infrastructure teams, utilities, transit agencies, and other organizations build trust while turning community feedback into real-world project impact.
API Access
Has API
API Access
Has API
Integrations
Open Point
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Civica
Founded
1980
Country
United States
Website
www.civica.com/en-us/container---product-pages/civica-involve/
Vendor Details
Company Name
Open Point
Founded
2013
Country
Australia
Website
www.openpoint.com
Product Features
Stakeholder Relationship Management
Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping