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ease
features
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support

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Description

Placing individuals at the center of your decision-making processes is crucial in today's world. Whether in local government or healthcare, leveraging data for decisions leads to improved results for both communities and stakeholders. Civica Involve, our innovative platform for digital community and stakeholder engagement, simplifies the creation of visually appealing engagement websites, the development of impactful surveys, and the analysis of real-time data to enhance your decision-making and service delivery. By supporting clients in the public sector, our intelligent engagement platform empowers you to boost community involvement and gain valuable insights from the feedback received. With Civica Involve, you can efficiently manage all engagement functionalities through a user-friendly interface tailored for those without technical expertise. Additionally, our extensive toolkit features over 40 tools for engagement, feedback, and analytics, enabling you to design and implement distinctive engagement initiatives with ease. This comprehensive approach ensures that your organization remains responsive to the needs and voices of the community.

Description

SMART stands out as the sole platform for stakeholder engagement that enables users to monitor engagement both at an organizational level and for individual stakeholders. Over the years, SMART has transformed into a comprehensive solution for stakeholder management and engagement. Its design ensures security and scalability, accommodating everyone from independent users to thousands of participants. Key features of SMART include stakeholder mapping, multi-channel communication, CRM capabilities, event management, and stakeholder classification. Since your stakeholders interact with one another, SMART facilitates connections among various groups, organizations, and individuals. The platform includes an automatic stakeholder update feature that empowers stakeholders to manage their interactions with you efficiently. By integrating social media, email, SMS, and CRM, SMART helps create a well-rounded understanding of your stakeholders. Additionally, users can easily build web forms to discover and analyze new stakeholders without needing any HTML skills. Collaborating with AWS, SMART harnesses cloud technology to deliver a scalable, resilient, and dependable service, ensuring that users always have access to the tools they need for effective engagement. This comprehensive approach makes SMART an essential asset for organizations focused on fostering robust stakeholder relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)

Integrations

Amazon Web Services (AWS)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Civica

Founded

1980

Country

United States

Website

www.civica.com/en-us/container---product-pages/civica-involve/

Vendor Details

Company Name

Syrenis

Founded

2000

Country

United Kingdom

Website

smart.syrenis.com

Product Features

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

Product Features

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

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