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Description
CivicRecordsOnline is a software solution designed for managing public records requests specifically for city clerks and records professionals. All requests are centralized, detailing who made the request, what information is necessary, the due date according to state regulations, what has been dispatched, and a thorough audit trail. Each subscription tier includes redaction capabilities. The Instant Privacy Scan feature identifies sensitive information such as names, addresses, phone numbers, Social Security numbers, and license numbers, offering them as draft redactions for user review. With the Find & Fix Everywhere tool, users can eliminate a specified name or phrase across all pages simultaneously. The Permanent Safety Lock feature ensures redactions are permanently embedded in a flattened release document, preventing any reversal. Additionally, the Smart Medical Catching function highlights health-related information and identifies minors' names. Redaction employs deterministic pattern matching, ensuring consistent output for the same input repeatedly. The software is compliant with public records laws across all 50 states, incorporating deadline regulations and business day calculations. Pricing options range from $99 to $499 per month, with no contracts or implementation fees required. Additionally, government agencies can take advantage of a 14-day free trial period to explore its features. This comprehensive approach makes CivicRecordsOnline a vital tool for managing public record requests efficiently.
Description
Software for managing constituents tailored to your mission. This robust cloud-based platform enables you to foster significant connections with those you assist. CivicTrack simplifies case management more than ever before. It allows you to link constituents with essential services, deliver timely updates, and monitor all communications related to a case on a single dashboard. With CivicTrack, you can consolidate all contact information and interaction history in one accessible online repository, ensuring a comprehensive profile for each constituent. The platform also facilitates case tracking, email communications, and file storage seamlessly, maintaining a record of all actions and correspondence in one convenient location.
Considering a switch from Excel or another service provider? We provide implementation support to guarantee a smooth and secure transfer of your data into CivicTrack. While the platform is user-friendly from the start, we also offer complimentary training for our users along with continuous support. Each user can enjoy permission-based access, along with a high level of customization to suit your specific requirements. Additionally, our customer service team is always ready to assist with any questions or challenges you may encounter while using the software.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$99/month per agency
Free Trial
Free Version
Pricing Details
$46/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Paldam LLC
Founded
2026
Country
United States
Website
www.civicrecordsonline.com
Vendor Details
Company Name
CivicTrack
Founded
2008
Country
United States
Website
www.civictrack.com
Product Features
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Nonprofit
Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management
