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Description

The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.

Description

The GovQA Exchange Platform serves as a centralized and secure workflow management tool specifically designed for government entities to efficiently handle information in response to urgent requests. Rather than replacing your current systems, GovQA integrates seamlessly to streamline the collection and management of information related to specific triggers in your processes. Additionally, GovQA not only tracks the legislation pertinent to your area but also offers proactive solutions that adapt to ongoing changes. Our platform is regularly enhanced with new features and improvements to meet the evolving demands of our users. As a dedicated organization focused solely on government needs, we possess extensive knowledge of best practices utilized across a diverse range of state and local governments throughout the nation. Every day, we leverage our substantial industry experience to provide value to you. Over time, our comprehensive platform has evolved as customers who utilize GovQA tools recognized the potential for assistance in various other areas. With each expansion of our offerings, we have recruited the necessary staff to adequately support these new initiatives and ensure continued success. Ultimately, our commitment to enhancing government services remains unwavering.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com
Facebook
Fieldman
Flickr
Instagram
LinkedIn
Nextdoor
Pinterest
Vimeo
X (Twitter)
YouTube

Integrations

Desktop.com
Facebook
Fieldman
Flickr
Instagram
LinkedIn
Nextdoor
Pinterest
Vimeo
X (Twitter)
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/social-media-archiving/

Vendor Details

Company Name

GovQA

Country

United States

Website

www.govqa.com/workflow-management-platform/

Product Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

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