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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Websites and citizen engagement tools can help you build a stronger community. You must communicate in the way that your citizens prefer to engage them and become a trusted source of information. CivicPlus Municipal Websites® provides everything you need in one place to effectively inform and empower your community. The cost is also tailored to your budget. Instead of dealing with disconnected systems and inaccurate data, streamline your processes in one place. Staying connected is easy with a mobile-responsive website and tools to reach out to your citizens. Each department can update their own content, making it easier to deliver content to your staff and citizens. We know the challenges you face to keep your citizens engaged. Look inside CivicPlus Municipal Websites and don't just focus on the aesthetics. Our all-inclusive CMS offers extensive functionality to all areas of government.

Description

Fireside Federal serves as a robust constituent relationship management solution specifically tailored for Capitol Hill, equipping elected officials with tools to improve communication and foster engagement with their constituents. This platform boasts an automated mailroom powered by AI, which efficiently prioritizes incoming emails according to both content and urgency, while also offering suggested response templates to simplify the correspondence process. It retains comprehensive records of constituents, documenting all interactions and survey feedback, which allows for a complete understanding of each person's relationship with the office. Additionally, Fireside Federal features a user-friendly drag-and-drop editor for crafting newsletters, press releases, and SMS communications, along with audience targeting tools and mobile-friendly templates that enhance outreach effectiveness. Furthermore, the platform actively tracks remarks made by members during congressional hearings or floor sessions, ensuring that transcripts are uploaded within an hour, allowing staff to promptly access and reference important statements. By providing these innovative tools, Fireside Federal aims to strengthen the connection between elected officials and the communities they serve.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CivicPlus 311 CRM System Yes 
CivicPlus Agenda and Meeting Management Yes 
CivicPlus Process Automation and Digital Services Yes 
Google Maps Yes 
Piwik PRO Yes 
Wufoo Yes 
Zapier Yes 

Integrations

CivicPlus 311 CRM System No 
CivicPlus Agenda and Meeting Management No 
CivicPlus Process Automation and Digital Services No 
Google Maps No 
Piwik PRO No 
Wufoo No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/municipal-websites/

Vendor Details

Company Name

Fireside

Founded

2001

Country

United States

Website

www.fireside21.com/products/fireside-federal/

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Website Builder

Auto Update No 
Content Import / Export No 
Drag & Drop No 
Invoices No 
Landing Pages / Web Forms No 
Newsletter Management No 
Online Booking No 
Online Store Builder No 
Pre-built Templates No 
Real Time Editing No 
SEO No 
Survey Builder No 
White Label No 

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