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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.

Description

Connect with your community through our digital platform, where you can benchmark against others nationwide. Take proactive steps utilizing precise and trustworthy feedback, as traditional polling methods and social media were not tailored for the complexities of today's civic landscape. Polco leverages innovative technology to unite individuals around significant issues. Design surveys, engage your audience, compare your findings with national data, and interpret the outcomes effectively. Pose questions to an ever-expanding audience, and develop surveys along with informative context in mere minutes. Participants are authenticated upon account creation, allowing you to understand who you are engaging, who is left out, and their perspectives on vital matters. Monitor your findings instantaneously through the Polco dashboard and progress by harnessing the insights provided by your community, ensuring that their voices are heard and considered in decision-making processes. With Polco, you can foster meaningful dialogue and collaboration among community members.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CivicPlus Municipal Websites
CivicReady
Facebook

Integrations

CivicPlus Municipal Websites
CivicReady
Facebook

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/citizen-request-management/

Vendor Details

Company Name

Polco

Founded

2015

Country

United States

Website

info.polco.us

Product Features

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Product Features

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

NextRequest Reviews

NextRequest

CivicPlus