Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.
Description
In the modern landscape, every element is interconnected, and change is a constant reality. CivicScience stands out as a singular platform that continuously examines a wide array of topics. Our innovative approach yields insights that you won't find anywhere else, enabling you to discover fresh avenues for business expansion, respond swiftly to shifts in the market and consumer feedback, and refine your offerings and marketing strategies. Recognized as the quickest survey tool available, we can incorporate your specific queries at a moment’s notice if they aren’t already in our ambit. Within just one day or less, you receive private results enriched with comprehensive context and cross-analysis. With the capability to inquire about any subject, at any time, and target any audience, CivicScience is expertly designed to investigate emerging patterns among early adopters, market leaders, and key influencers. This unique insight not only provides us but also our clients with a competitive edge when anticipating future trends. Ultimately, CivicScience delivers much more than mere real-time consumer data; it empowers businesses to make informed, strategic decisions based on dynamic insights.
API Access
Has API
API Access
Has API
Integrations
CivicPlus Municipal Websites
CivicReady
Facebook
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/citizen-request-management/
Vendor Details
Company Name
CivicScience
Founded
2007
Country
United States
Website
civicscience.com
Product Features
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management