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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.

Description

In the modern landscape, every element is interconnected, and change is a constant reality. CivicScience stands out as a singular platform that continuously examines a wide array of topics. Our innovative approach yields insights that you won't find anywhere else, enabling you to discover fresh avenues for business expansion, respond swiftly to shifts in the market and consumer feedback, and refine your offerings and marketing strategies. Recognized as the quickest survey tool available, we can incorporate your specific queries at a moment’s notice if they aren’t already in our ambit. Within just one day or less, you receive private results enriched with comprehensive context and cross-analysis. With the capability to inquire about any subject, at any time, and target any audience, CivicScience is expertly designed to investigate emerging patterns among early adopters, market leaders, and key influencers. This unique insight not only provides us but also our clients with a competitive edge when anticipating future trends. Ultimately, CivicScience delivers much more than mere real-time consumer data; it empowers businesses to make informed, strategic decisions based on dynamic insights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CivicPlus Municipal Websites
CivicReady
Facebook

Integrations

CivicPlus Municipal Websites
CivicReady
Facebook

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/citizen-request-management/

Vendor Details

Company Name

CivicScience

Founded

2007

Country

United States

Website

civicscience.com

Product Features

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Product Features

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Alternatives

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