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Average Ratings 0 Ratings
Description
Cisco Unity Connection serves as a comprehensive solution for unified messaging and voicemail, offering users a range of flexible options for accessing their messages while simplifying management for IT departments. Users can retrieve and control their messages through various platforms such as their email inbox, web browsers, Cisco Jabber, Cisco Unified IP Phones, smartphones, or tablets. Additionally, Unity Connection enhances user experience with diverse message access and delivery formats, incorporating features like voice commands, speech-to-text transcription, and video greetings. The system prioritizes security and is built to accommodate complex global distributions with features like high availability, redundancy, and support for branch office resilience. Fully virtualized, Unity Connection can operate on hardware tailored to specific requirements. Moreover, Cisco Prime Collaboration facilitates easy deployment, provisioning, monitoring, and management of the entire voice and video infrastructure, making it an efficient choice for organizations. Its versatile design and user-friendly interface contribute to a seamless communication experience in today's fast-paced environments.
Description
Listening to voice messages can often be a cumbersome and time-consuming task. VoxSciences™ revolutionizes this process by converting voice messages into text, allowing them to compete equally with email, SMS, and instant messaging while bringing along benefits like textual search capabilities. Our innovative VERBS (Virtual Engine for Recognition of Basic Speech) technology seamlessly transforms voice messages into text and delivers them through options such as email, SMS, or an API interface. The voicemail-to-text service is perfect for both individual and corporate voicemail systems. For organizations that require high-volume voice message transcription, our XML API is particularly beneficial, serving larger companies engaged in Voice of the Customer analysis, comment lines, and network or PABX operators and affiliates. Voice of the Customer represents a strategic market research approach that yields a comprehensive understanding of customer desires and requirements, analyzing feedback collected from a variety of channels, including email, web platforms, and IVR surveys. This method not only enhances customer satisfaction but also helps organizations tailor their services to better meet evolving consumer needs.
API Access
Has API
API Access
Has API
Integrations
Cisco Jabber
Cisco Unified Communications Manager
Kurmi Enterprise Suite
Integrations
Cisco Jabber
Cisco Unified Communications Manager
Kurmi Enterprise Suite
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/unified-communications/unity-connection/index.html
Vendor Details
Company Name
VoxSciences
Website
www.voxsci.com
Product Features
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Product Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition