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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Unified communications and collaboration for enterprises can seamlessly connect individuals anytime, anywhere, and across various devices through Cisco's comprehensive collaboration framework designed for voice and video interactions, messaging, and mobility solutions. The Cisco Unified Communications Manager (Unified CM) delivers dependable, secure, scalable, and manageable call control along with session management capabilities. By streamlining your communications infrastructure, Cisco Unified Communications Manager empowers your workforce and teams to engage effortlessly. This solution encompasses a range of features including IP telephony, high-definition video conferencing, unified messaging, as well as Instant Messaging and Presence capabilities. Redefine your work environments to draw in and retain top talent from any location, equipping them with the Cisco Unified Communications Manager and the essential tools they need to achieve success. With robust features tailored to accommodate mobile and remote employees, whether you are a local family-owned business or a global enterprise, selecting a solution that adapts to your evolving needs is essential for ongoing growth and innovation. Ultimately, implementing Cisco’s unified communications can significantly enhance collaboration and productivity across your organization.

Description

Cisco Unity Connection serves as a comprehensive solution for unified messaging and voicemail, offering users a range of flexible options for accessing their messages while simplifying management for IT departments. Users can retrieve and control their messages through various platforms such as their email inbox, web browsers, Cisco Jabber, Cisco Unified IP Phones, smartphones, or tablets. Additionally, Unity Connection enhances user experience with diverse message access and delivery formats, incorporating features like voice commands, speech-to-text transcription, and video greetings. The system prioritizes security and is built to accommodate complex global distributions with features like high availability, redundancy, and support for branch office resilience. Fully virtualized, Unity Connection can operate on hardware tailored to specific requirements. Moreover, Cisco Prime Collaboration facilitates easy deployment, provisioning, monitoring, and management of the entire voice and video infrastructure, making it an efficient choice for organizations. Its versatile design and user-friendly interface contribute to a seamless communication experience in today's fast-paced environments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CLogic
Avotus ReflectR
CallBroker Report View
Cisco Jabber
Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unity Connection
Empirix
Kurmi Enterprise Suite
MetricFire
MiaRec
NIM
NextPlane
OneVault
OpenText CX-E Voice
TELUS International Content Moderation
Titan FTP Server
Variphy

Integrations

3CLogic
Avotus ReflectR
CallBroker Report View
Cisco Jabber
Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unity Connection
Empirix
Kurmi Enterprise Suite
MetricFire
MiaRec
NIM
NextPlane
OneVault
OpenText CX-E Voice
TELUS International Content Moderation
Titan FTP Server
Variphy

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/index.html

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/unified-communications/unity-connection/index.html

Product Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Alternatives

Alternatives

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