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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance the efficiency of daily operations while simplifying the administration of Cisco UCS infrastructure. By automating routine processes, you can also lower operational costs significantly. Over 50,000 customers around the globe have experienced substantial advantages from this solution. Cisco UCS Manager integrates flawlessly with Cisco Intersight, a cloud-based systems management platform, facilitating even greater operational efficiencies. It is designed to support the comprehensive Cisco UCS server lineup, allowing for server, fabric, and storage provisioning, along with device discovery, inventory management, configuration, diagnostics, monitoring, fault detection, auditing, and data collection. Furthermore, you can leverage the capabilities of Cisco UCS Manager on a global scale, managing thousands of servers across various domains with Cisco Intersight Infrastructure Service. This innovative open platform approaches infrastructure management as code, significantly enhancing the capabilities of existing management tools through a wide and established partner ecosystem. As a result, organizations can optimize their IT operations and drive better performance across their infrastructures.

Description

Cisco Partners automates customer success management Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to: Calculate the customer success scores automatically Customers can simplify and scale their interactions according to their customized playbooks. Send customized Notifications and Alerts Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid Assure that the customer's business goals are achieved Follow the Cisco CX Advanced Specialization automation tools requirements Automated Cisco data feeds available, eliminating the need for manual uploads SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Intersight Yes 
Cisco UCS B-Series Yes 
Cisco Unified Border Element (CUBE) Yes 
HTML Yes 
Java Yes 
PowerShell Yes 
Python Yes 

Integrations

Cisco Intersight No 
Cisco UCS B-Series No 
Cisco Unified Border Element (CUBE) No 
HTML No 
Java No 
PowerShell No 
Python No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/servers-unified-computing/ucs-manager/index.html

Vendor Details

Company Name

Netformx

Founded

1994

Country

United States

Website

www.netformx.com/products/successxpert/

Product Features

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Alternatives

Alternatives