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Description
Enhance the efficiency of daily operations while simplifying the administration of Cisco UCS infrastructure. By automating routine processes, you can also lower operational costs significantly. Over 50,000 customers around the globe have experienced substantial advantages from this solution. Cisco UCS Manager integrates flawlessly with Cisco Intersight, a cloud-based systems management platform, facilitating even greater operational efficiencies. It is designed to support the comprehensive Cisco UCS server lineup, allowing for server, fabric, and storage provisioning, along with device discovery, inventory management, configuration, diagnostics, monitoring, fault detection, auditing, and data collection. Furthermore, you can leverage the capabilities of Cisco UCS Manager on a global scale, managing thousands of servers across various domains with Cisco Intersight Infrastructure Service. This innovative open platform approaches infrastructure management as code, significantly enhancing the capabilities of existing management tools through a wide and established partner ecosystem. As a result, organizations can optimize their IT operations and drive better performance across their infrastructures.
Description
Cisco Partners automates customer success management
Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to:
Calculate the customer success scores automatically
Customers can simplify and scale their interactions according to their customized playbooks.
Send customized Notifications and Alerts
Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid
Assure that the customer's business goals are achieved
Follow the Cisco CX Advanced Specialization automation tools requirements
Automated Cisco data feeds available, eliminating the need for manual uploads
SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Cisco Intersight
Yes
Cisco UCS B-Series
Yes
Cisco Unified Border Element (CUBE)
Yes
HTML
Yes
Java
Yes
PowerShell
Yes
Python
Yes
Integrations
Cisco Intersight
No
Cisco UCS B-Series
No
Cisco Unified Border Element (CUBE)
No
HTML
No
Java
No
PowerShell
No
Python
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/servers-unified-computing/ucs-manager/index.html
Vendor Details
Company Name
Netformx
Founded
1994
Country
United States
Website
www.netformx.com/products/successxpert/
Product Features
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No