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Description
Enhance the efficiency of daily operations while simplifying the administration of Cisco UCS infrastructure. By automating routine processes, you can also lower operational costs significantly. Over 50,000 customers around the globe have experienced substantial advantages from this solution. Cisco UCS Manager integrates flawlessly with Cisco Intersight, a cloud-based systems management platform, facilitating even greater operational efficiencies. It is designed to support the comprehensive Cisco UCS server lineup, allowing for server, fabric, and storage provisioning, along with device discovery, inventory management, configuration, diagnostics, monitoring, fault detection, auditing, and data collection. Furthermore, you can leverage the capabilities of Cisco UCS Manager on a global scale, managing thousands of servers across various domains with Cisco Intersight Infrastructure Service. This innovative open platform approaches infrastructure management as code, significantly enhancing the capabilities of existing management tools through a wide and established partner ecosystem. As a result, organizations can optimize their IT operations and drive better performance across their infrastructures.
Description
Cisco Partners automates customer success management
Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to:
Calculate the customer success scores automatically
Customers can simplify and scale their interactions according to their customized playbooks.
Send customized Notifications and Alerts
Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid
Assure that the customer's business goals are achieved
Follow the Cisco CX Advanced Specialization automation tools requirements
Automated Cisco data feeds available, eliminating the need for manual uploads
SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.
API Access
Has API
API Access
Has API
Integrations
Cisco Intersight
Cisco UCS B-Series
Cisco Unified Border Element (CUBE)
HTML
Java
PowerShell
Python
Integrations
Cisco Intersight
Cisco UCS B-Series
Cisco Unified Border Element (CUBE)
HTML
Java
PowerShell
Python
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/servers-unified-computing/ucs-manager/index.html
Vendor Details
Company Name
Netformx
Founded
1994
Country
United States
Website
www.netformx.com/products/successxpert/
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis