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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Cisco Prime Infrastructure streamlines the oversight of both wired and wireless networks. It facilitates provisioning on Day 0 and Day 1, alongside ongoing assurance from the branch locations to the data centers, encapsulated in the concept of One Management. This cohesive approach allows for a centralized view and control, enabling users to leverage the advantages of One Management throughout network and compute environments. Cisco Prime Infrastructure equips you with the necessary tools to simplify and automate administrative tasks while harnessing the intelligence inherent in your Cisco networks. This all-encompassing solution delivers lifecycle management for both wired and wireless connections, along with visibility and control over applications. It also incorporates policy monitoring and troubleshooting capabilities through the Cisco Identity Services Engine (ISE) and enables location tracking of mobile devices via the Cisco Mobility Services Engine (MSE). By utilizing this platform, you can oversee the entire network ecosystem, including devices, applications, and users, all from a single interface. This comprehensive management system ultimately enhances operational efficiency and network performance.

Description

Cisco Partners automates customer success management Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to: Calculate the customer success scores automatically Customers can simplify and scale their interactions according to their customized playbooks. Send customized Notifications and Alerts Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid Assure that the customer's business goals are achieved Follow the Cisco CX Advanced Specialization automation tools requirements Automated Cisco data feeds available, eliminating the need for manual uploads SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axonius

Integrations

Axonius

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/cloud-systems-management/prime-infrastructure/index.html

Vendor Details

Company Name

Netformx

Founded

1994

Country

United States

Website

www.netformx.com/products/successxpert/

Product Features

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Alternatives