Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cisco BroadWorks serves as a robust platform for enterprise communication and collaboration, delivering exceptional security, performance, and scalability. Partnered with Cisco service providers, it seamlessly integrates with Cisco Webex to address a comprehensive array of communication and collaboration requirements for businesses. Recognized as the leading cloud business communication solution globally, Cisco BroadWorks caters to over 26 million users across various enterprises, from small startups to large multinational firms. With a commitment to mission-critical security and reliability, it boasts an impressive 99.999% uptime, ensuring full redundancy. Additionally, it adheres to all relevant regional regulations concerning security, data privacy, and law enforcement requirements. Cisco BroadWorks encompasses a wide range of PBX functionalities available at user, group, site, and enterprise levels, including features like hunt groups, auto-attendants, unified messaging, and contact center capabilities. This versatility makes it an essential tool for organizations aiming to enhance their communication infrastructure effectively.
Description
Unified Communications and Collaboration as a Service (UCCaaS) eliminates obstacles to teamwork, enhancing productivity for teams through secure and scalable communication solutions. UCCaaS aims to replicate the high availability, reliability, resilience, and security characteristics typical of advanced carrier-class networks. This service streamlines collaboration for both onsite and remote teams while facilitating smooth communication with clients. Designed for small businesses, government agencies, and large enterprises, UCCaaS offers a comprehensive suite of managed services that includes scalable call control, voicemail, instant messaging, presence, and mobility features. By improving operational efficiency and enhancing customer interactions, UCCaaS integrates flawlessly with existing systems via application programming interfaces (APIs). Delivered through Verizon’s private cloud, it operates over a secure and dependable global IP network, ensuring that communication remains uninterrupted and efficient. The result is a modern communication platform that supports diverse business needs while fostering a collaborative environment.
API Access
Has API
API Access
Has API
Integrations
Go Integrator Cara
TimelyBill
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/unified-communications/broadworks/index.html
Vendor Details
Company Name
Verizon Media
Founded
1983
Country
United States
Website
www.verizon.com/business/products/voice-collaboration/unified-communications/unified-communications-and-collaboration-as-a-service/
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail