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Description
Cincom Eloquence serves as a comprehensive customer communications management (CCM) solution, equipping users with the necessary tools to design, implement, and distribute documents effectively. This platform enhances the overall customer experience while minimizing risks, reducing time expenditures, and cutting costs linked to CCM operations, ultimately benefiting your brand reputation and boosting revenue. By leveraging CCM, businesses can forge new customer relationships and cultivate existing ones, thanks to the capability to tailor content specifically for those customers most likely to engage. The solution seamlessly integrates easy data access from essential business applications and databases with a robust rules engine, allowing for superior personalization. Furthermore, it supports scalability from producing individual documents to managing large-scale projects, thereby facilitating smoother processes through integration with core applications. Overall, Cincom Eloquence not only streamlines document management but also empowers organizations to connect more effectively with their clientele.
Description
Quickly incorporate xPression's rules-driven assembly, interactive editing, and document generation features. With its open architecture, xPression allows for effortless integration with various systems of record and departmental solutions, such as customer service, CRM, enterprise content management, human capital management, finance, and legal sectors, among others. Its application integration functionalities empower organizations to embed services for document personalization and creation within any Java, Microsoft, or web-based application, and to efficiently invoke xPression from business workflows for real-time document generation or for queuing in batch processing. The xFramework, which serves as the published API for xPression, presents a thorough array of SOAP and RESTful Web Services, a Java API, and a JMS facade, facilitating the rapid integration of xPression's assembly, editing, and document output features into both new and existing enterprise systems. This comprehensive approach ensures that businesses can enhance their document management processes while maintaining efficiency.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat
Adobe Dreamweaver
Adobe InDesign
IBM FileNet Content Manager
Microsoft Word
OneTrust Privacy Automation
OpenText Documentum
Integrations
Adobe Acrobat
Adobe Dreamweaver
Adobe InDesign
IBM FileNet Content Manager
Microsoft Word
OneTrust Privacy Automation
OpenText Documentum
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cincom Systems
Founded
1968
Country
United States
Website
www.cincom.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-xpression/xpression-enterprise-edition
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content