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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Consolidate all your customer information from various technology platforms to gain a comprehensive understanding of essential metrics for each client, such as risk indicators, churn probabilities, and usage patterns. By integrating your data, you can develop a holistic view of your customers' well-being and emerging trends. Leverage the insights provided by Churned to adopt a proactive strategy against churn, identifying the necessary steps to retain customers. Utilize AI-generated health scores, pinpoint key factors contributing to churn, and determine the most effective next actions. Receive automated notifications when a customer is at risk or when new opportunities present themselves. The results are presented clearly, tailored to different customer segments, allowing for targeted engagement. Ensure that you are prepared to interact with customers showing signs of deteriorating health and seize growth opportunities with your most valuable clients. Enhance the expansion of your business through Churned’s automated recommendations for the next best product and tailored communication channels for each customer. This comprehensive approach not only aids in customer retention but also maximizes potential revenue growth across your entire client portfolio.

Description

PilotPM is a customer operations platform that leverages AI to consolidate support, customer success, product insights, retention, and engagement into a single interface. Rather than relying on a collection of separate tools, organizations can manage their entire customer journey through one cohesive system: AI-driven agents handle tasks such as drafting responses, managing and directing conversations, escalating issues to human agents when necessary, summarizing discussions, and identifying health metrics, churn risks, and opportunities for expansion — all while being informed by actual customer data. This platform seamlessly integrates with existing tools that teams are already familiar with, including Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store, and Google Play, along with a customizable API. The pricing structure is straightforward and consistent, offering five tiers ranging from a free option to enterprise solutions, which include AI inference and a unified credit pool for all actions, ensuring there are no additional fees per resolution. The platform is particularly ideal for small to medium-sized businesses and mid-market teams in the SaaS and technology sectors, providing an efficient solution for managing customer interactions and enhancing overall satisfaction. Additionally, PilotPM's integration capabilities ensure a smooth transition for teams looking to streamline their customer operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

HubSpot CRM
Snowflake
Stripe
ActiveCampaign
Amazon Athena
Amplitude
Copernica
Google Cloud BigQuery
Google Play
HubSpot Customer Platform
Instagram
Mixpanel
Omnisend
Pipedrive
Salesforce
Shopify
Slack
Teamleader
Voyado
WhatsApp

Integrations

HubSpot CRM
Snowflake
Stripe
ActiveCampaign
Amazon Athena
Amplitude
Copernica
Google Cloud BigQuery
Google Play
HubSpot Customer Platform
Instagram
Mixpanel
Omnisend
Pipedrive
Salesforce
Shopify
Slack
Teamleader
Voyado
WhatsApp

Pricing Details

€199 per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Churned

Founded

2019

Country

Netherlands

Website

www.churned.io

Vendor Details

Company Name

PilotPM

Founded

2026

Country

United States

Website

pilotpm.ai

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Alternatives

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Freshsuccess Reviews

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