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Description
Consolidate all your customer information from various technology platforms to gain a comprehensive understanding of essential metrics for each client, such as risk indicators, churn probabilities, and usage patterns. By integrating your data, you can develop a holistic view of your customers' well-being and emerging trends. Leverage the insights provided by Churned to adopt a proactive strategy against churn, identifying the necessary steps to retain customers. Utilize AI-generated health scores, pinpoint key factors contributing to churn, and determine the most effective next actions. Receive automated notifications when a customer is at risk or when new opportunities present themselves. The results are presented clearly, tailored to different customer segments, allowing for targeted engagement. Ensure that you are prepared to interact with customers showing signs of deteriorating health and seize growth opportunities with your most valuable clients. Enhance the expansion of your business through Churned’s automated recommendations for the next best product and tailored communication channels for each customer. This comprehensive approach not only aids in customer retention but also maximizes potential revenue growth across your entire client portfolio.
Description
Establish your key performance indicators (KPI), and Forwrd will develop a predictive scoring model that takes into account the elements that are closely associated with your KPI. With predictive scoring, you can uncover and rank leads more swiftly and accurately, allowing you to prioritize your outreach effectively. Systematically evaluate accounts along with their corresponding leads through account scoring, while also tackling customer retention by pinpointing and analyzing the factors that contribute to churn. Furthermore, identify product-qualified leads to optimize lead prioritization and enhance sales productivity. Create a self-evolving scoring model that autonomously detects new factors impacting conversions within your data and refreshes itself without any manual intervention. Effortlessly recognize churn indicators, uncover chances to exceed the expectations of your top customers, and empower your frontline personnel to enhance customer retention rates. The no-code approach means that you can construct and implement AI scoring models independently, without the need for dedicated data teams, facilitating a more streamlined process. This empowers businesses to adapt quickly to changing market dynamics and customer behavior.
API Access
Has API
API Access
Has API
Integrations
Google Cloud BigQuery
HubSpot CRM
HubSpot Customer Platform
Intercom
Mixpanel
Salesforce
Segment
Snowflake
AFAS Software
ActiveCampaign
Integrations
Google Cloud BigQuery
HubSpot CRM
HubSpot Customer Platform
Intercom
Mixpanel
Salesforce
Segment
Snowflake
AFAS Software
ActiveCampaign
Pricing Details
€199 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Churned
Founded
2019
Country
Netherlands
Website
www.churned.io
Vendor Details
Company Name
Forwrd
Founded
2021
Country
Israel
Website
www.forwrd.ai/
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Product Features
Revenue Intelligence
Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions
Revenue Operations
AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation