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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Utilize ChipBot to assist and engage customers throughout your website effectively. By transforming monotonous support tasks into an invaluable resource, ChipBot is redefining the way businesses approach customer interactions. This innovative tool aims to eradicate the repetitive tasks that often hinder small enterprises' productivity. Imagine a scenario where customers can find the answers they need independently without compromising their overall experience. Presenting ChipBot, an automated customer experience solution that harnesses collective insights to enhance support strategies. It allows you to respond to frequently asked questions just once, while simultaneously providing you with essential user data that may have previously gone unnoticed. Designed to address the challenges associated with traditional live chat—such as rigid scripts, high expenses, and unsatisfactory returns—ChipBot emphasizes the benefits of conversion enhancement, automated assistance, and intelligent data utilization. Ultimately, our mission is to reshape how you view live chat and deliver an innovative solution tailored to meet a variety of needs, ensuring your business thrives in a competitive landscape.

Description

Founded in 1984, 3X Software has delivered a variety of support and packaged solutions across numerous industry sectors, collaborating with nearly every type of industry throughout its history. As specialists in IBM midrange systems, we possess significant expertise in Retail systems and Ecommerce. The name 3X Software was inspired by the 34/36/38 systems, which were affectionately referred to as the 3X systems. We are an independent software vendor (ISV) and have maintained a partnership with IBM in development for longer than we can recall. Over the years, we have created our own software packages and provided custom development for most major ERP systems. Our collaboration with leading banks has been instrumental in the development of our native Credit/Debit card processing application, EFT/400, which has been in use for over two decades. Notably, we were the sole provider to develop Chip and Pin software specifically for this platform, facilitating its implementation in various retail environments, from those with 50 locations to those boasting over 650 stores. Our commitment to innovation and customer satisfaction continues to drive our growth and evolution in the tech industry.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AEM Journaler Yes 
Carrd Yes 
GoDaddy Email Yes 
Google Sites Yes 
Magento Yes 
Shopify Yes 
Squarespace Yes 
Stackreaction Yes 
Webflow Yes 
Weebly Yes 
Wix Yes 
WooCommerce Yes 
WordPress Yes 
Wufoo Yes 

Integrations

AEM Journaler No 
Carrd No 
GoDaddy Email No 
Google Sites No 
Magento No 
Shopify No 
Squarespace No 
Stackreaction No 
Webflow No 
Weebly No 
Wix No 
WooCommerce No 
WordPress No 
Wufoo No 

Pricing Details

$10 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ChipBot

Founded

2018

Country

United States

Website

getchipbot.com

Vendor Details

Company Name

3X Software

Founded

1984

Country

United Kingdom

Website

www.3xsw.co.uk

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible Yes 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions Yes 
Receipt Printing Yes 
Recurring Billing Yes 
Signature Capture No 

Alternatives

Alternatives

NDMS Merchant Account Reviews

NDMS Merchant Account

National Discount Merchant Services (NDMS)
pdfChip Reviews

pdfChip

callas software GmbH