Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilize ChipBot to assist and engage customers throughout your website effectively. By transforming monotonous support tasks into an invaluable resource, ChipBot is redefining the way businesses approach customer interactions. This innovative tool aims to eradicate the repetitive tasks that often hinder small enterprises' productivity. Imagine a scenario where customers can find the answers they need independently without compromising their overall experience. Presenting ChipBot, an automated customer experience solution that harnesses collective insights to enhance support strategies. It allows you to respond to frequently asked questions just once, while simultaneously providing you with essential user data that may have previously gone unnoticed. Designed to address the challenges associated with traditional live chat—such as rigid scripts, high expenses, and unsatisfactory returns—ChipBot emphasizes the benefits of conversion enhancement, automated assistance, and intelligent data utilization. Ultimately, our mission is to reshape how you view live chat and deliver an innovative solution tailored to meet a variety of needs, ensuring your business thrives in a competitive landscape.
Description
Founded in 1984, 3X Software has delivered a variety of support and packaged solutions across numerous industry sectors, collaborating with nearly every type of industry throughout its history. As specialists in IBM midrange systems, we possess significant expertise in Retail systems and Ecommerce. The name 3X Software was inspired by the 34/36/38 systems, which were affectionately referred to as the 3X systems. We are an independent software vendor (ISV) and have maintained a partnership with IBM in development for longer than we can recall. Over the years, we have created our own software packages and provided custom development for most major ERP systems. Our collaboration with leading banks has been instrumental in the development of our native Credit/Debit card processing application, EFT/400, which has been in use for over two decades. Notably, we were the sole provider to develop Chip and Pin software specifically for this platform, facilitating its implementation in various retail environments, from those with 50 locations to those boasting over 650 stores. Our commitment to innovation and customer satisfaction continues to drive our growth and evolution in the tech industry.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AEM Journaler
Yes
Carrd
Yes
GoDaddy Email
Yes
Google Sites
Yes
Magento
Yes
Shopify
Yes
Squarespace
Yes
Stackreaction
Yes
Webflow
Yes
Weebly
Yes
Integrations
AEM Journaler
No
Carrd
No
GoDaddy Email
No
Google Sites
No
Magento
No
Shopify
No
Squarespace
No
Stackreaction
No
Webflow
No
Weebly
No
Pricing Details
$10 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ChipBot
Founded
2018
Country
United States
Website
getchipbot.com
Vendor Details
Company Name
3X Software
Founded
1984
Country
United Kingdom
Website
www.3xsw.co.uk
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
Yes
Debit Card Support
Yes
Gift Card Management
No
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
Yes
Recurring Billing
Yes
Signature Capture
No