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features
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support

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Description

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.

Description

Groopit provides actionable insights through the aggregation of data from multiple platforms and disciplines, including sales, success, support and marketing, as well as all employees who interact with customers. Groopit gives everyone a comprehensive view of the data, allowing them to see patterns and anomalies. View, search, and send data in real-time from employees to empower everyone. The Groopit API allows you to easily integrate data into Excel Power BI Viva and countless other enterprise systems. Groopit provides Single Sign-On (SSO), advanced privacy and security, as well as HIPAA enabled data protection. Join 10 employees or 10,000 in sharing real-time data, including competitive intelligence, feedback on products, sales insights, customer voice, and any other data necessary to inform a business decision. Data sharing Workflows combine data fields to make sharing real-time easy - images and locations, tags, text numbers, dates & times, drop-down tables, flags, and tables. Make sensitive data hidden.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Airtable No 
Easyflow Yes 
Emailable Yes 
Facebook Yes 
Google Analytics No 
LinkedIn Yes 
Microsoft 365 Yes 
Microsoft Excel No 
Microsoft Power BI No 
Microsoft Teams No 
Microsoft Viva No 
Salesforce No 
Smartsheet No 
Stackreaction Yes 
Tableau No 
X (Twitter) Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Slack Yes 
Airtable Yes 
Easyflow No 
Emailable No 
Facebook No 
Google Analytics Yes 
LinkedIn No 
Microsoft 365 No 
Microsoft Excel Yes 
Microsoft Power BI Yes 
Microsoft Teams Yes 
Microsoft Viva Yes 
Salesforce Yes 
Smartsheet Yes 
Stackreaction No 
Tableau Yes 
X (Twitter) No 
Zapier No 
Zendesk No 

Pricing Details

$995 per year
Starter: $995 per year
Pro: $1,995 per year
Premium: $4,995 per year
Enterprise: $9,995 per year
Ultimate: $19,995 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CheckMarket

Founded

2002

Website

www.checkmarket.com

Vendor Details

Company Name

Groopit

Founded

2018

Country

United States

Website

groopit.co

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Market Research

Benchmarking Yes 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management Yes 
Paper-Based Yes 
Phone-Based Yes 
Sample Management No 
Statistical Analysis Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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