Cloudbeds Reviews

Cloudbeds

1.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

Description

Innsoft prides itself on offering simple, cost-effective hotel management software. Innsoft's flexible, Windows-based property management software, Check-Inn, is trusted by thousands upon thousands of hotels and motels across the country. Our U.S.-based support team provides excellent customer service, making training and operations fast and efficient. The Service Contract offers technical support during normal business hours and access software updates for Check-Inn. For any online travel reservation interfaces, including Connect-Inn Channel Manager and Booking Button, a current Service Contract is required. It is required for Expedia, Booking.com and GDS connections. An active Service Contract is required for any additions, hardware, or modifications to your Check-Inn service. For any questions, please contact our Sales department.

Description

Cloudbeds delivers a comprehensive hospitality software ecosystem built to power growth and efficiency for hotels, hostels, and short-term rentals. Its all-in-one platform unites property management, reservations, distribution, payments, and guest engagement in a single connected system. The integrated Signals AI engine turns billions of hospitality data points into actionable insights, helping operators forecast trends, optimize pricing, and make faster decisions. Through tools like digital check-in, guest communication, and revenue marketing, Cloudbeds enhances both guest satisfaction and profitability. The platform integrates with 350+ partner apps and 300+ distribution channels, offering unmatched flexibility for different property types and business models. Hoteliers benefit from reduced manual work, faster staff onboarding, and real-time operational visibility across properties. Cloudbeds also offers 24/7 multilingual support, onboarding assistance, and a robust training hub through Cloudbeds University. Designed to scale with ambition, it empowers hospitality professionals to operate smarter, grow faster, and deliver exceptional guest experiences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Airbnb Yes 
Booking.com Yes 
Expedia Yes 
Adobe Acrobat Sign No 
Agoda Yes 
Breezeway No 
Civitfun No 
FLEXIPASS No 
Fortis Yes 
Google Analytics No 
Innsoft Yes 
LightCater No 
Lynx No 
Morphic No 
Operto Teams No 
Pricepoint No 
Sugar Sell No 
UpsellGuru No 
VRWorks No 
vFound Parcels No 

Integrations

Airbnb Yes 
Booking.com Yes 
Expedia Yes 
Adobe Acrobat Sign Yes 
Agoda No 
Breezeway Yes 
Civitfun Yes 
FLEXIPASS Yes 
Fortis No 
Google Analytics Yes 
Innsoft No 
LightCater Yes 
Lynx Yes 
Morphic Yes 
Operto Teams Yes 
Pricepoint Yes 
Sugar Sell Yes 
UpsellGuru Yes 
VRWorks Yes 
vFound Parcels Yes 

Pricing Details

$899 one-time payment
Premise software: one-time purchase
Cloud software: monthly or annual payments
Free Trial Yes 
Free Version No 

Pricing Details

Depends on location and property type
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Innsoft

Founded

1991

Country

United States

Website

innsoft.com/hotel-pms-system/

Vendor Details

Company Name

Cloudbeds

Founded

2012

Country

United States

Website

www.cloudbeds.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management No 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics No 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch No 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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