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Description

Chatty is more than a chatbot—it’s an AI-powered sales assistant designed to help ecommerce stores increase revenue effortlessly. It learns your entire catalog overnight, meaning no weeks wasted on training or setup. By tracking browsing patterns and purchase history, it understands what customers want and recommends products right in the conversation. Its AI engine proactively suggests upsells and cross-sells, helping stores capture more revenue per transaction. With round-the-clock availability, Chatty handles customer questions, solves problems, and drives sales even when human teams are offline. It includes everything you expect from modern chat software, including a unified inbox, omnichannel integration, and a help center that reduces repetitive inquiries. Brands already report millions in assisted revenue, chat-to-sale rates of 20%, and AI resolution rates above 90%. Built for Shopify and trusted by tens of thousands of merchants, Chatty transforms customer conversations into profitable outcomes.

Description

Text App is a next-generation customer support platform that unites chat, ticketing, automation, and analytics in one intuitive workspace. Built on deep industry expertise and powered by advanced AI, it helps teams deliver faster, more consistent, and scalable customer experiences. Intelligent AI at the Core At the heart of Text App lies Text Intelligence, a self-learning engine that grows smarter with every interaction. It analyzes help articles, past conversations, and business data to: • Instantly resolve repetitive questions • Suggest tailored responses • Route complex issues to the right experts This allows teams to focus on what matters most — building meaningful relationships with customers. Unified Inbox for Omnichannel Support Text App centralizes every message — from email, chat, WhatsApp, and Messenger — into a single shared inbox. Agents always have full context, even when customers switch channels. Smart ticketing automatically classifies, prioritizes, and assigns requests to keep support efficient and organized. Automation Without Code With the no-code automation builder, teams can easily automate follow-ups, escalations, and CRM syncs — no technical skills required. Proactive tools like greetings, pop-ups, and campaigns help connect with visitors in real time and turn engagement into conversions. Analytics and Security Comprehensive dashboards reveal key metrics such as resolution time, CSAT, and agent workload. Enterprise-grade security — including SSO, encryption, and GDPR compliance — keeps your data protected. Text App scales effortlessly with your business, helping you grow service quality — not costs — and turning customer support into a true driver of loyalty and growth.