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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ChatterMate is an open-source AI support platform built for teams who want automation without handing their conversations to a third party. It reads your existing docs, PDFs and web pages, indexes them automatically, and answers customer questions around the clock with citations back to the source material. Setup is a single line of embed code. The whole stack is Apache-2.0 licensed and self-hostable with Docker, and it is not tied to one LLM vendor: OpenAI, Anthropic Claude, Gemini, Mistral, xAI Grok, DeepSeek and Groq are supported, plus any OpenAI-compatible endpoint, so you can point it at a local model via Ollama, vLLM or llama.cpp and keep conversations on your own infrastructure — a practical alternative to Intercom, Zendesk Chat, Tidio and Drift. Beyond chat: one shared inbox spanning nine channels, one-click handoff with full context, a no-code workflow builder, AI ticketing, lead capture, a help center, and integrations for Slack, Shopify, Jira, REST API and MCP tools.

Description

Optlo is an AI-driven customer support tool designed for SaaS and online businesses that manage high volumes of inquiries. By simply adding a chat widget and linking it to your OpenAI, Anthropic, or Google Gemini account, you can train the AI to utilize information from your website, documentation, and help center. It effectively engages in multi-turn conversations in various languages, acknowledges when it lacks information, and seamlessly transfers complex issues to a human agent when necessary. The platform features an intuitive visual workflow editor that allows users to create conversation paths that can be easily inspected and modified, while secure integrations with Stripe or other APIs enable the agent to access and update information during discussions. The pricing structure is based on a subscription model that considers active conversations and the number of user seats, with plans starting at just $19 per month, which includes a 7-day free trial without requiring a credit card. Additionally, AI usage is charged through your own service provider, ensuring transparency in support costs as your volume of interactions increases. This solution is particularly advantageous for teams that are comfortable managing their AI provider accounts independently.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Brevo Yes 
Instagram Yes 
Jira Yes 
Shopify Yes 
Slack Yes 
Telegram Yes 
WhatsApp Yes 
WordPress Yes 

Integrations

Brevo No 
Instagram No 
Jira No 
Shopify No 
Slack No 
Telegram No 
WhatsApp No 
WordPress No 

Pricing Details

$19/agent/month
Free: $0 forever — 1 agent, 1 knowledge source, 300 messages/month, 30-day retention. Base: $19 per agent/month (₹999) — 5 agents, 5 knowledge sources, 1,000 messages/month, 90-day retention, analytics, custom branding, team collaboration, workflows, custom models. Pro: $39 per agent/month (₹2499) — 10 agents, 20 knowledge sources, 10,000 messages/month, 1080-day retention, AI ticketing, lead capture, API access, MCP tools, priority support. Save 20% billed yearly. Enterprise edition available with SSO, custom retention and volume pricing. All plans are open source and self-hostable — bring your own models.
Free Trial Yes 
Free Version Yes 

Pricing Details

$19/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ChatterMate

Founded

2025

Country

United states

Website

chattermate.chat

Vendor Details

Company Name

Optlo

Founded

2026

Website

optlo.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Alternatives

Alternatives

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