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Description
ChatterMate is an open-source AI support platform built for teams who want automation without handing their conversations to a third party. It reads your existing docs, PDFs and web pages, indexes them automatically, and answers customer questions around the clock with citations back to the source material. Setup is a single line of embed code.
The whole stack is Apache-2.0 licensed and self-hostable with Docker, and it is not tied to one LLM vendor: OpenAI, Anthropic Claude, Gemini, Mistral, xAI Grok, DeepSeek and Groq are supported, plus any OpenAI-compatible endpoint, so you can point it at a local model via Ollama, vLLM or llama.cpp and keep conversations on your own infrastructure — a practical alternative to Intercom, Zendesk Chat, Tidio and Drift.
Beyond chat: one shared inbox spanning nine channels, one-click handoff with full context, a no-code workflow builder, AI ticketing, lead capture, a help center, and integrations for Slack, Shopify, Jira, REST API and MCP tools.
Description
Optlo is an AI-driven customer support tool designed for SaaS and online businesses that manage high volumes of inquiries. By simply adding a chat widget and linking it to your OpenAI, Anthropic, or Google Gemini account, you can train the AI to utilize information from your website, documentation, and help center. It effectively engages in multi-turn conversations in various languages, acknowledges when it lacks information, and seamlessly transfers complex issues to a human agent when necessary. The platform features an intuitive visual workflow editor that allows users to create conversation paths that can be easily inspected and modified, while secure integrations with Stripe or other APIs enable the agent to access and update information during discussions.
The pricing structure is based on a subscription model that considers active conversations and the number of user seats, with plans starting at just $19 per month, which includes a 7-day free trial without requiring a credit card. Additionally, AI usage is charged through your own service provider, ensuring transparency in support costs as your volume of interactions increases. This solution is particularly advantageous for teams that are comfortable managing their AI provider accounts independently.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Brevo
Yes
Instagram
Yes
Jira
Yes
Shopify
Yes
Slack
Yes
Telegram
Yes
WhatsApp
Yes
WordPress
Yes
Integrations
Brevo
No
Instagram
No
Jira
No
Shopify
No
Slack
No
Telegram
No
WhatsApp
No
WordPress
No
Pricing Details
$19/agent/month
Free: $0 forever — 1 agent, 1 knowledge source, 300 messages/month, 30-day retention. Base: $19 per agent/month (₹999) — 5 agents, 5 knowledge sources, 1,000 messages/month, 90-day retention, analytics, custom branding, team collaboration, workflows, custom models. Pro: $39 per agent/month (₹2499) — 10 agents, 20 knowledge sources, 10,000 messages/month, 1080-day retention, AI ticketing, lead capture, API access, MCP tools, priority support. Save 20% billed yearly. Enterprise edition available with SSO, custom retention and volume pricing. All plans are open source and self-hostable — bring your own models.
Free Trial
Yes
Free Version
Yes
Pricing Details
$19/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChatterMate
Founded
2025
Country
United states
Website
chattermate.chat
Vendor Details
Company Name
Optlo
Founded
2026
Website
optlo.com
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes