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Average Ratings 0 Ratings

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Description

Chatsby is an innovative B2B AI automation platform designed to enhance business scalability in customer communication, lead acquisition, and sales generation without needing additional staff. It streamlines conversations across various communication channels, providing instant responses and the ability to carry out tasks such as product searches, adding items to carts, booking appointments, or checking order statuses. All interactions are systematically recorded as structured data, enabling teams to monitor leads, evaluate results, and refine their follow-up strategies. The setup process is remarkably straightforward, requiring no coding expertise, and can be completed in just a few minutes. Users can manage their AI agents from a convenient dashboard, which allows for training, monitoring, and adjustment, with the option to intervene manually whenever necessary. By addressing challenges like lost leads, delayed responses, and monotonous tasks, Chatsby offers round-the-clock support that is both reliable and efficient. As a result, businesses enjoy quicker resolutions, reduced operational costs, and increased conversion rates, making it the most effective and rapid solution for expanding customer operations and transforming interactions into profit. Furthermore, Chatsby empowers organizations to focus on strategic growth while leaving routine tasks to automated systems.

Description

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Ameyo by Exotel
Cisco Unified Contact Center
Facebook Messenger
Freshchat
Freshdesk
Genesys Cloud CX
HubSpot CRM
Jira Service Management
Kroto
LINE
Magento
Microsoft Teams
SAP SuccessFactors
Salesforce
ServiceNow
Shopify
Slack
Telegram
VoiceX
Zoho CRM

Integrations

Ameyo by Exotel
Cisco Unified Contact Center
Facebook Messenger
Freshchat
Freshdesk
Genesys Cloud CX
HubSpot CRM
Jira Service Management
Kroto
LINE
Magento
Microsoft Teams
SAP SuccessFactors
Salesforce
ServiceNow
Shopify
Slack
Telegram
VoiceX
Zoho CRM

Pricing Details

$40/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Byteverse Limited

Country

Bangladesh

Website

byteverseit.com

Vendor Details

Company Name

Bitonic Technology Labs

Founded

2016

Country

San Mateo, California

Website

yellow.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives