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Description
Chatme.ai presents an extensive selection of chatbots customized to meet the specific requirements and aspirations of each client.
These offerings include scripting bots that facilitate the automation of basic tasks and processes; advanced bots utilizing natural language understanding (NLU) and machine learning technologies to enhance the accuracy of user request interpretation; FAQ chatbots that merge conversational and generative AI, ensuring contextually relevant and personalized responses; voice-enabled chatbots that allow users to interact through voice commands for a smoother, more intuitive experience; and hybrid bots that combine various technologies to deliver innovative and efficient solutions.
Moreover, these chatbots can seamlessly integrate with customer knowledge bases, CRM platforms, and other utilized services and systems, thereby establishing a cohesive and efficient operational ecosystem. This comprehensive integration not only streamlines workflows but also enhances overall customer engagement and satisfaction.
Description
Melinda is an advanced conversational AI that utilizes artificial intelligence (AI), natural language processing (NLP/NLU), and machine learning (ML) technologies to simulate human-like conversations and engage in proactive interactions with customers in an intuitive manner. This AI-driven chatbot assists organizations by bridging communication divides between businesses and their audiences, establishing new channels for dialogue, and actively promoting products and services. In addition to leveraging widely-used AI communication tools, Melinda incorporates cutting-edge Robotic Process Automation (RPA) technology, enabling the chatbot to serve as a communication tool while effectively addressing user inquiries. Drawing from Sirma’s extensive experience as a reputable software provider in the banking sector, Melinda represents a next-generation conversational AI platform designed to create various banking bots that fulfill a multitude of roles and responsibilities. Moreover, this innovative platform empowers financial institutions to enhance customer engagement and streamline service delivery, ensuring that users receive timely assistance tailored to their needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$300
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chatme.ai
Founded
2017
Country
Russia
Website
chatme.ai/
Vendor Details
Company Name
Sirma
Founded
1992
Country
Bulgaria
Website
sirma.com/products/melinda.html
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant