Melinda Description

Melinda is an AI conversational chatbot that uses artificial intelligence (AI), NLP/NLU and machine learning (ML). It mimics human conversations and provides proactive interaction with customers in a natural manner. This AI-based chatbot will help your company bridge the communication gap between your audience and your business, establish additional communication channels, and offer products and/or services. Melinda uses the popular AI communication technologies. She also uses the RPA (Robotic Process Automation) technology which allows her to communicate with customers and actively participate in answering any inquiries. Sirma's extensive experience as a bank software vendor has allowed her to create Melinda, a conversational AI bot platform that allows the creation of different banking bots with different roles and functions.

Integrations

API:
Yes, Melinda has an API
No Integrations at this time

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Company Details

Company:
Sirma
Year Founded:
1992
Headquarters:
Bulgaria
Website:
sirma.com/products/melinda.html

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
Online

Melinda Features and Options

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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