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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Introducing the first live chat application that is seamlessly integrated with Slack. In contrast to other alternatives, it allows several team members to assist a single visitor at the same time. This solution is accessible across all devices, leveraging the applications you already have in place. Chatlio serves as a comprehensive customer support system, effortlessly merging with your website and Slack. Engage with users without needing additional software, as Chatlio automatically provides valuable information about your customers, including their location, local time, browser, operating system, and the page from which they are reaching out. You have the flexibility to personalize the chat widget's features, such as its shape, colors, and labels through the Chatlio control panel. Moreover, for those looking for complete design freedom, you can utilize CSS access at no extra cost on all service plans. Chatlio truly transforms customer interaction by streamlining communication and enhancing customer service effectiveness.

Description

Numerous businesses are leveraging the onWebChat live chat solution to boost their sales and enhance customer support. The platform allows users to effortlessly select their preferred colors from an extensive palette, ensuring that the chat service aligns seamlessly with their brand identity. Additionally, you can personalize each live chat interaction by adding photos for every user, enhancing the overall user experience. The chat interface can also be configured to display in any language of your choice, catering to a diverse clientele. Often, customers may struggle to determine the right product for their needs due to a lack of technical expertise, and live chat enables you to guide them toward suitable options. Implementing cross-selling and product recommendations, a strategy that has propelled Amazon to its status as the largest online retailer, is a powerful way to engage customers by suggesting complementary items that align with their interests. This approach not only enriches the shopping experience but also increases the likelihood of higher sales conversions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

C2CRM
Qlik Application Automation
Slack
WordPress
Wufoo
Zendesk
elevio

Integrations

C2CRM
Qlik Application Automation
Slack
WordPress
Wufoo
Zendesk
elevio

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

$5 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatlio

Country

United States

Website

chatlio.com

Vendor Details

Company Name

onWebChat

Founded

2015

Country

Greece

Website

onwebchat.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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