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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chatdesk offers an instant solution for aggregating and analyzing customer feedback across all communication channels, delivering detailed insights with minimal effort required. The traditional method of piecing together scattered feedback from various sources like emails, chats, social media, surveys, and reviews can be both tedious and inefficient. With Chatdesk, all your feedback is gathered in one centralized location, allowing you to easily identify trends and discover new growth opportunities. If you're searching for specific information, Chatdesk features a natural language search capability that enables you to sift through every message effortlessly. For a quick overview, our advanced machine learning tools create automatic summaries of feedback, making it simple to skim through vast amounts of data. Additionally, you can seamlessly export your findings to CSV format or integrate them into your data warehouse. By utilizing Chatdesk, you can significantly lower the volume of inbound calls, facilitating a swift transition for callers towards chat support and self-service solutions, ultimately enhancing customer satisfaction.

Description

WhereScape is a tool that helps IT organizations of any size to use automation to build, deploy, manage, and maintain data infrastructure faster. WhereScape automation is trusted by more than 700 customers around the world to eliminate repetitive, time-consuming tasks such as hand-coding and other tedious aspects of data infrastructure projects. This allows data warehouses, vaults and lakes to be delivered in days or weeks, rather than months or years.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AfterShip
Amazon Redshift
Databricks Data Intelligence Platform
Delighted
Five9
Grasshopper
INSIDE
Magento
NICE CXone Mpower
PostgreSQL
REVIEWS.io
Returnly
Shopify
Stamped
Twilio
Wiiisdom Ops
XCALLY
Zendesk

Integrations

AfterShip
Amazon Redshift
Databricks Data Intelligence Platform
Delighted
Five9
Grasshopper
INSIDE
Magento
NICE CXone Mpower
PostgreSQL
REVIEWS.io
Returnly
Shopify
Stamped
Twilio
Wiiisdom Ops
XCALLY
Zendesk

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatdesk

Founded

2016

Country

United States

Website

www.chatdesk.com

Vendor Details

Company Name

WhereScape Software

Founded

2001

Country

United States

Website

www.wherescape.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Warehouse

Ad hoc Query
Analytics
Data Integration
Data Migration
Data Quality Control
ETL - Extract / Transfer / Load
In-Memory Processing
Match & Merge

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