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Description
Establish immediate interactions with clients using Chatbox, a messaging platform hosted in the cloud. This tool enables users to oversee communication through Facebook Messenger, live chat, and SMS channels. Additionally, Chatbox can seamlessly connect with various customer relationship management (CRM) systems such as Oracle Service Cloud and Salesforce. Furthermore, it allows users to tailor messages by incorporating customer information, including their name, age, and address, enhancing the personalization of interactions. By leveraging these features, businesses can improve their engagement strategies significantly.
Description
eBSEG Digital messaging solution enables the use of various communication tools like WhatsApp, Facebook Messenger, Web Notifications, Android/IOS Notifications, Secure Inbox notifications, SMS, and email.
eBSEG Messaging helps enterprises to increase customer engagement, keep their brand top-of-mind with customers, and communicate important business events to them on time.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Oracle Service
Salesforce
Slack
WhatsApp
Ytel
Integrations
Facebook Messenger
Oracle Service
Salesforce
Slack
WhatsApp
Ytel
Pricing Details
$35.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chatbox
Founded
2015
Country
United States
Website
chatbox.com
Vendor Details
Company Name
eBSEG
Founded
2000
Country
Canada
Website
ebseg.com/Digital-Messaging-Platform.html
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win