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ease
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

The Chatbot team provides an impactful customer engagement platform aimed at assisting both small businesses and large organizations in establishing connections with their clientele. Our user-friendly omnichannel messaging solution integrates effortlessly with popular platforms such as WhatsApp, RCS, Facebook, and Instagram. Additionally, our service features voice bots and web push notifications, allowing you to engage with customers across various channels. The Chatbot team focuses on streamlining communication to be straightforward, productive, and impactful, ensuring that businesses can maintain meaningful interactions with their customers at all times.

Description

Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Facebook
Instagram
WhatsApp
Amazon Web Services (AWS)
Calendly
Clearbit
Docker
Dome
FullContact
Gmail
Google Cloud Platform
Heroku
LINE
Shopify
Slack
Telegram
WooCommerce
WordPress
X (Twitter)
Zendesk

Integrations

Facebook
Instagram
WhatsApp
Amazon Web Services (AWS)
Calendly
Clearbit
Docker
Dome
FullContact
Gmail
Google Cloud Platform
Heroku
LINE
Shopify
Slack
Telegram
WooCommerce
WordPress
X (Twitter)
Zendesk

Pricing Details

$77.43
Free Trial
Free Version

Pricing Details

$19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatbot.team

Founded

2023

Country

India

Website

chatbot.team/

Vendor Details

Company Name

Chatwoot

Founded

2020

Country

United States

Website

www.chatwoot.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives