Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ChatSupport is a powerful, integrated live chat software that can be integrated to any website. Through a simple-to-use dashboard, users can engage and support visitors to their websites.
We believe that real connection is possible only when there are real people. Feeling heard is the key to real connection. Even the most advanced AI can't give your visitors that feeling. Real people are the best way to establish a human connection. They must be available to respond and reach out to your visitors. Our chat widget is free and allows you and your team to immediately answer chats from website visitors.
Description
Keep tabs on your website by employing one or more operators, creating accounts for them as necessary, and managing which websites they are authorized to oversee. These operators have the ability to engage in private chats with one another while simultaneously monitoring several websites to track the origins of chat requests. Each operator can handle multiple websites, and numerous operators can collaborate on the same set of sites. Our live chat software offers the versatility to adapt to your specific customer support requirements. Proactively reach out to website visitors by sending them a chat invitation, which is presented as an engaging floating icon that they can either accept or decline. These invites can be programmed to be sent at predetermined intervals or manually triggered by the operators. You can select between showcasing a standard 'chat now' graphic or a customizable chat invitation box that includes your personalized message. This feature is particularly beneficial for delivering tailored invite requests based on the content the visitor is currently engaging with on your site, enhancing their overall experience. By doing so, you can foster stronger connections with your audience and improve customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Joomla!
Yes
Magento
Yes
Microsoft Teams
Yes
Shopify
Yes
Slack
Yes
WordPress
Yes
Zendesk
Yes
Integrations
Facebook Messenger
No
Joomla!
No
Magento
No
Microsoft Teams
No
Shopify
No
Slack
No
WordPress
No
Zendesk
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Pricing Details
$9.95 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AnywhereWorks
Website
chatsupport.co
Vendor Details
Company Name
GotLiveChat.com
Founded
2000
Country
United States
Website
www.gotlivechat.com
Product Features
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes