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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ChatPerk serves as a dynamic platform designed to facilitate the creation of AI chat assistants tailored for websites and applications, aimed at boosting user interaction and providing effective support. It empowers users to swiftly develop customized AI assistants and seamlessly incorporate them into their sites in just a few minutes, handling customer queries, enhancing lead generation, and captivating audiences without necessitating any coding skills. Users can conveniently upload various file types, including PDFs and Word documents, or link their own websites, which allows ChatPerk to rapidly analyze the data and effectively train the AI assistant. The platform also provides extensive customization features, enabling users to personalize elements such as logos and color schemes, as well as adjust the conversation style to align with their brand identity. Additionally, ChatPerk facilitates the effortless integration of custom chat widgets into websites and supports connections with various applications and platforms like WhatsApp, WordPress, and Shopify, ensuring immediate, AI-driven support that harmonizes with the overall aesthetic and functionality of the site. With such robust features, ChatPerk stands out as an essential tool for businesses looking to enhance customer engagement through intelligent automation.

Description

A virtual assistant serves as an engaging and lifelike chatbot that offers a distinctive, interactive, and personalized method for users to seek answers and support on your website around the clock. Customers can engage with the virtual assistant—also known as a VA, virtual agent, or chatbot—just as they would with a human representative. This chatbot not only comprehends the spoken words but also discerns the underlying intent, utilizing a range of AI technologies that encompass machine learning and reasoning. eGain’s chatbot delivers essential frontline support, allowing your customer service team to focus on more intricate issues. Acting as a helpful guide, the VA assists customers in navigating the website and directs them to the appropriate sections. In addition to providing quick answers to inquiries, it also aids in making informed shopping decisions. Furthermore, if necessary, the virtual assistant can effortlessly transition to agent-assisted channels like live chat, ensuring that users receive comprehensive support whenever they need it. This seamless integration enhances the overall customer experience by combining technology and human touch.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
Apple Business Chat No 
Avaya Experience Platform No 
Facebook Messenger Yes 
GPT-4o mini Yes 
Google Business Messages No 
Google Drive Yes 
Instagram Yes 
Microsoft Dynamics 365 No 
Microsoft Word Yes 
Salesforce No 
Shopify Yes 
Slack Yes 
WhatsApp Yes 
WordPress Yes 
Zapier Yes 

Integrations

Amazon Connect Yes 
Apple Business Chat Yes 
Avaya Experience Platform Yes 
Facebook Messenger No 
GPT-4o mini No 
Google Business Messages Yes 
Google Drive No 
Instagram No 
Microsoft Dynamics 365 Yes 
Microsoft Word No 
Salesforce Yes 
Shopify No 
Slack No 
WhatsApp No 
WordPress No 
Zapier No 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ChatPerk

Founded

2024

Country

United Arab Emirates

Website

chatperk.ai/

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/chatbot-virtual-assistant-software/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

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