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Description
ChatNode serves as an AI chatbot solution that allows companies to design personalized chatbots that reflect their unique data and branding. Users have the capability to bring in information from diverse sources, including documents, websites, and tools like Slack, Zendesk, Notion, and Google Drive, to enhance their chatbot's ability to provide accurate and contextual replies. The platform boasts a wide range of customization features, enabling businesses to tailor the chatbot's behavior, tone, and visual style to match their corporate identity. Additionally, integration is user-friendly, utilizing straightforward embed codes for websites and applications, so no technical skills are necessary. ChatNode also accommodates over 80 languages, offers automatic updates with new data, and facilitates smooth transitions to live agents for more intricate inquiries, thereby promoting effective and tailored customer engagements. Furthermore, the platform's adaptability ensures it can grow alongside the evolving needs of businesses and their clientele.
Description
Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Calendly
ChatGPT
Clearbit
Dialogflow
Docker
Dome
Facebook
FullContact
Gmail
Integrations
Amazon Web Services (AWS)
Calendly
ChatGPT
Clearbit
Dialogflow
Docker
Dome
Facebook
FullContact
Gmail
Pricing Details
€19 per month
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChatNode
Website
www.chatnode.ai/
Vendor Details
Company Name
Chatwoot
Founded
2020
Country
United States
Website
www.chatwoot.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking